E-ZPass Customer Support Specialist

Ezdrivema; Auburn (MA); On-site; USD 22,730 - 27,552; Full time

Job summary

A transportation services company is seeking full-time Customer Service Representatives in Auburn, MA. Key responsibilities include customer account maintenance and assisting with the E-ZPass MA program. Ideal candidates have excellent communication skills, a year of customer service experience, and can thrive in a fast-paced environment. The pay range is $16.50 - $20 per hour based on qualifications.

Qualifications

• Minimum of one year of customer service and data entry experience.
• Ability to adapt quickly to various projects assigned.
• Must maintain a good attendance record.

Responsibilities

• Responsible for all types of customer account maintenance.
• Determines the accuracy of account information.
• Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.

Skills

Excellent phone skills

Data entry skills

Customer service skills

Interpersonal skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A transportation services company is seeking full-time Customer Service Representatives in Auburn, MA. Key responsibilities include customer account maintenance and assisting with the E-ZPass MA program. Ideal candidates have excellent communication skills, a year of customer service experience, and can thrive in a fast-paced environment. The pay range is $16.50 - $20 per hour based on qualifications.