E-Shop Fulfilment Assistant

Brobston Group; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Brobston Group is seeking an E-Shop Fulfilment Assistant to support the E-shop team from our store, ensuring accurate online order fulfilment and packing. You will pick and pack orders, update stock records, maintain stock integrity, and ensure paperwork is complete and accurate.

In this entry-level full-time role, you will work with the Operations team to ensure timely dispatch and compliance checks, contributing to smooth order lifecycles and customer satisfaction.

Qualifications

• Experience in a role managing online orders.
• Excellent communication skills.
• Understanding of order lifecycle.
• Attention to detail.

Responsibilities

• Fulfilling online orders (pick and pack).
• Collaborating with the Operations team to update stock records and ensure stock integrity.
• Neatly packaging customer orders according to guidelines.
• Ensuring paperwork is up to date and accurate.
• Working with a team to ensure timely dispatch.
• Completing relevant compliance checks.

Skills

Online order management

Communication skills

Attention to detail

Order lifecycle

Job description

Job Overview

The E-Shop Fulfilment Assistant will provide support to the E-shop team from within our store to ensure efficient and accurate online order fulfilment and packing.

Key Responsibilities:

• Fulfilling online orders (pick and pack)
• Working effectively with the Operations team to update stock records and ensure stock integrity
• Neatly packaging all customer orders in line with DSM guidelines
• Ensuring all paperwork is up to date and accurate
• Working within a team to ensure timely dispatch
• complating any relevant compliance checks

Qualifications

• Previous experience in a similar role managing online orders
• Excellent communication skills
• Strong written and verbal communication skills
• Understanding of order lifecycle
• Attention to detail

Salary Range: $18.00 - $20.00 Hourly

Level: Entry

Position Type: Full Time