E-Learning Support Specialist I (Fully Remote)

Orbis Education; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Orbis Education is seeking a detail-oriented LMS support specialist to assist faculty and students. You will resolve tickets, prepare and troubleshoot course issues, and perform course audits to ensure a smooth learning experience.

We offer extensive training, structured professional development, and the chance to contribute to healthcare education. A Bachelor's degree or 1–3 years of relevant experience is required, with a stable salary and collaborative virtual team.

Qualifications

• Bachelor's degree or equivalent industry experience (1-3 years).
• Comfort in a support role with high attention to detail.
• Technologically independent and able to work as part of a virtual team.
• A career where your work genuinely makes a difference.
• A stable income with a good salary.
• Extensive training and structured professional development.

Responsibilities

• Resolve and respond to tickets submitted by faculty and students.
• Prepare, maintain, and troubleshoot issues for exams and courses within the LMS.
• Complete course audits and attend orientations.

Skills

Customer support

Attention to detail

Remote teamwork

Meaningful work

Salary stability

Professional development

Education

Bachelor's degree or equivalent experience (1-3 years)

Job description

• Resolve and respond to tickets submitted by faculty and students.
• Prepare, maintain, and troubleshoot issues for exams and courses within the LMS.
• Complete course audits and attend orientations.

Qualifications:

• Bachelor's degree or equivalent industry experience of 1-3 years.
• Comfort in a support role with high attention to detail.
• Technologically independent and able to work as part of a virtual team.
• A career where your work genuinely makes a difference.
• A stable income with a good salary.
• Extensive training and structured professional development.

Orbis Education

Orbis Education partners with universities to expand pre-licensure healthcare programs, producing thousands of graduates ready to enter the workforce. As a subsidiary of Grand Canyon Education, the company offers a collaborative team environment, extensive training, and structured professional development.