E-Filing Clerk

ProVest LLC; Town of Islip (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

ViziRecruiter, LLC. is seeking an E-Filing Clerk to process electronic filing of cases and manage daily workflows in support of multiple counties. The role emphasizes accuracy, client service, and collaboration with internal teams.

The position requires a High School degree or equivalent, effective communication, and the ability to multi-task while maintaining organizational standards. Intermediate Microsoft Office skills are preferred for day-to-day duties.

Qualifications

• High School degree or equivalent is required.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and stay organized.
• Familiarity with Rules of Civil Procedure for states served in this role.
• Proficiency in Microsoft Office suite preferred.

Responsibilities

• Manage daily client file workflows and distribute workload to meet performance goals.
• Provide exceptional customer service; ensure client specifics are met.
• Update client details as needed and communicate changes internally.
• Identify opportunities to establish best practices within the business unit.
• Demonstrate prioritization skills and maintain accurate records.
• Understand and maintain client nuances and preferences.

Skills

Effective communication

Multi-tasking

Procedural knowledge

Microsoft Office

Education

High School degree or equivalent

Tools

Microsoft Office

Job description

Introduction

Are you tired of the working "normal" jobs? Would you like to learn a new skill? Are you ready to collaborate with industry experts in the field and make a difference? If you answered yes to any of these, your future may lie below.

Overview

While upholding department and company policies, the E-Filing Clerk processes the electronic filing of cases for various counties, while managing daily functions and workflows to meet business needs.

Responsibilities

• Manage the daily functions and workflow of client files through distribution of a balanced workload to meet established performance goals.
• Provide exceptional customer service; know and ensure client specifics are being met.
• Update client specifics as modification is needed and communicate internally to impacted to parties.
• Identify and partner in the establishment of best practices related to unit of business.
• Demonstrate the ability to prioritize and keep accurate records.
• Understand and maintain client nuances & customer preferences.

Other Duties & Responsibilities

• Provide coverage for identified staff in their absence.
• Provide production coverage when necessary.

Requirements

• High School degree or equivalent.
• Effective communication.
• Ability to multi-task and maintain organization standards.
• Knowledge of Rules of Civil Procedure related to states managed under the role.
• Microsoft Office experience intermediate level preferred.