E-COMMERCE TECHNICIAN

G-Force Manufacturing; Wilmington, Northern (NC, KY); Hybrid; USD 15,000 - 21,000; Full time

Job summary

Goodwill Southeast Georgia is seeking an E-Commerce Technician in Wilmington, GA to manage the online sales process, evaluate high-value items, and ensure efficient order fulfillment. You will collaborate with leadership, maintain organized eCommerce operations, and help maximize revenue from donated goods through digital platforms.

The role emphasizes item photography, detailed descriptions, and continuous learning of eCommerce trends to improve customer engagement and profitability.

Qualifications

• High school diploma or equivalent, with ability to perform essential functions.
• Strong jewelry, collectibles, and art knowledge to assess value.
• Proficient computer skills for online sales platforms and payments.
• Experience using a digital camera or smartphone.
• Excellent photo skills and attention to detail in item description.
• Creative writing and clear descriptive abilities.
• Ability to learn quickly and work in a collaborative team.
• Maintain accurate eCommerce inventory and order processing.

Responsibilities

• Mission Alignment: Represent the charity's mission, vision, and values in all work.
• Product Evaluation: Sort and identify high-value items for online sale and ensure safe packing.
• Inventory Management: Track eCommerce inventory with accuracy.
• Team Communication: Collaborate with leadership and eCommerce teams; attend trainings and meetings.
• Safety and Organization: Keep workspace clean, organized, and safe.
• Positive Work Environment: Foster respectful, collaborative relations with coworkers and customers.
• Performance Metrics: Track KPIs and contribute to growth strategies.
• Continuous Learning: Stay informed on eCommerce trends and platform updates.
• Other duties as assigned to support the eCommerce operation.

Skills

Jewelry knowledge

Research items value

Digital photography

Creative writing

Attention to detail

Team collaboration

Fast learner

Computer skills

Education

High school diploma / GED

Tools

Online sales portals

Payment systems

Shipping systems

Online value sites

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

E-COMMERCE TECHNICIAN

SALES WORKERS Wilmington, GA, US

Salary Range: $13.25 To $13.25 Hourly

POSITION OVERVIEW

The eCommerce Technician is responsible for managing the online sales process by identifying high-value items and ensuring efficient order fulfillment. This position plays a critical role in supporting Goodwill Southeast Georgia's mission by maximizing revenue from donated goods through digital platforms. The eCommerce Technician collaborates with leadership teams, maintains a clean and organized work environment, and fosters a positive and professional atmosphere.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES

1. 1. Mission Alignment: Exemplifies Goodwill Southeast Georgia's mission, vision, and values in all aspects of work, ensuring a positive impact on the community and organization.
2. 2. Product Evaluation: Sorts, evaluates, and identifies high-value items suitable for online sale, ensuring safe packing of product for transport.
3. 3. Inventory Management: Monitors, organizes, and tracks eCommerce inventory, ensuring accurate records.
4. 4. Team Communication: Collaborates with store leadership and the eCommerce leadership team, attending training sessions, monthly meetings, and contributing to operational improvements.
5. 5. Safety and Organization: Maintains a clean, organized, and safe workspace, adhering to company policies and safety guidelines.
6. 6. Positive Work Environment: Fosters a positive and collaborative work atmosphere by communicating respectfully and effectively with coworkers, leadership, and customers.
7. 7. Performance Metrics: Tracks and analyzes key performance indicators (KPIs) for online sales, contributing to strategies that drive growth and profitability.
8. 8. Continuous Learning: Stays informed on eCommerce trends and platform updates, leveraging new insights to enhance operational efficiency and customer engagement.
9. 9. Other Duties: Performs other related duties as assigned, supporting the overall success of the eCommerce operation.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• * Strong knowledge of jewelry, collectibles, and art. Ability to use online forums to research items to determine appropriate value.
• * High school diploma, GED or any job-related experience that will provide the necessary knowledge, skills and abilities to be able to perform the essential functions of the position.
• * Computer skills, knowledge to navigate through online sales portals, payment systems, shipping systems, and online value sites.
• * Experience using a digital camera or cell phone camera.
• * Eye for great picture taking to pictorially describe items.
• * Creative writing skills and strong attention to detail.
• * Ability to learn quickly and retain information.
• * Ability to work in collaborative team environments.

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