E-Commerce Specialist

Chervo, USA Inc; North Palm Beach (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Job summary

Chervò USA Inc in North Palm Beach is seeking an E-commerce & Digital Marketing Specialist to manage our Shopify store, run Klaviyo campaigns, and support the U.S. online business. This hands-on role collaborates with our U.S. team and Italian HQ.

You will handle product merchandising, launches, email/SMS flows, and performance reporting, gaining exposure to digital advertising, analytics, and retail operations within a premium golf and lifestyle brand.

Qualifications

• Experience in e-commerce and digital marketing is required.
• Hands-on Shopify experience is strongly preferred.
• Experience with Klaviyo or similar email/SMS platforms is a plus.
• Excellent writing and communication skills with attention to detail.

Responsibilities

• Manage day-to-day operation and merchandising of the Shopify store.
• Coordinate new product launches with accurate product content and pricing.
• Create Klaviyo email and SMS campaigns and automated flows.
• Optimize online customer experience and site usability.
• Collaborate with external agency on paid media, SEO, and reporting.
• Monitor performance using Shopify, Klaviyo, GA4 and agency reports.
• Assist with website improvements and testing to drive traffic and sales.
• Coordinate global campaigns with the Italian HQ for the US market.
• Maintain calendars for launches and promotions.
• Support wholesale marketing campaigns and events.

Skills

Writing

Communication

Excel/Sheets

Organization

Learnability

Education

Bachelor's degree in Marketing

Tools

Shopify

Klaviyo

GA4

Canva

ApparelMagic

Job description

Founded in Italy in 1982, Chervò is a premium golf and lifestyle brand known for combining technical performance, innovative fabrics, and unmistakable Italian style.

As we continue to grow in the U.S., we're looking for an E-commerce & Digital Marketing Specialist to join our team in North Palm Beach and help support and grow our online business.

About the Role

This is a hands-on, e-commerce-focused role for someone who is organized, detail-oriented, digitally savvy, and excited to grow their experience in online retail and digital marketing.

You'll work closely with our U.S. team, Chervò's Italian headquarters, and our outside digital marketing agency to manage and improve our Shopify store, execute email and SMS marketing, coordinate seasonal launches and promotions, and help drive the continued growth of our direct-to-consumer business.

This is a great opportunity for someone who enjoys being involved in all aspects of e-commerce, from merchandising and website updates to customer journeys, promotions, reporting, and digital performance.

What You'll Do

• Manage the day-to-day operation and merchandising of our Shopify store, including products, collections, pricing, promotions, navigation, content, and seasonal launches.
• Coordinate new product launches and ensure product information, imagery, pricing, inventory, collections, and merchandising are accurate and up to date.
• Create and execute Klaviyo email and SMS campaigns, automated flows, customer journeys, segmentation, and promotional calendars.
• Monitor and help optimize the online customer experience, including site navigation, product presentation, landing pages, promotions, and overall usability.
• Work with our outside digital marketing agency on paid advertising, SEO, website optimization, campaign execution, and performance reporting.
• Monitor e-commerce performance using Shopify, Klaviyo, GA4, and agency reporting to help identify trends, opportunities, and areas for improvement.
• Assist with website improvements and testing designed to increase traffic, engagement, conversion, and online sales.
• Work closely with Chervò's Italian headquarters on global campaigns, product launches, imagery, product content, and other digital assets for the U.S. market.
• Help maintain promotional, launch, and e-commerce calendars to ensure campaigns and website updates are executed on time.
• Support wholesale marketing communications as needed, including new collection launches, prebook campaigns, product highlights, events, and promotions.
• Stay current on e-commerce trends, AI tools, digital marketing platforms, and emerging technologies that could improve efficiency and performance.

What We're Looking For

• Bachelor's degree in Marketing, Business, E-commerce, Communications, or a related field preferred.
• 1-2 years of relevant experience preferred, including internships or hands-on experience in e-commerce, digital marketing, online retail, or a related field.
• Familiarity with Shopify or another e-commerce platform. Hands-on Shopify experience is strongly preferred.
• Experience with Klaviyo or another email/SMS marketing platform is a plus.
• Basic understanding of e-commerce merchandising, digital marketing, customer journeys, and website analytics.
• Familiarity with GA4 or other digital analytics tools is a plus.
• Strong writing and communication skills.
• Comfortable working with digital content, product imagery, and basic creative tools such as Canva.
• Strong Excel or Google Sheets skills.
• Experience with ApparelMagic or another ERP/inventory platform is a plus, but not required.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Self-motivated, resourceful, collaborative, and eager to learn and grow.
• An interest in golf, fashion, luxury, sportswear, or lifestyle brands is a plus.
• Salary: $50,000–$60,000 annually, based on experience
• Generous paid time off

This role offers the opportunity to gain hands-on experience across all aspects of e-commerce while working with both our U.S. team and Chervò's international headquarters.

You'll have the opportunity to contribute directly to the growth of our U.S. online business, work across multiple digital platforms, and develop your skills in e-commerce merchandising, email marketing, analytics, digital advertising, and website optimization.

If you're excited about e-commerce and would like to grow with a premium international golf and lifestyle brand, we'd love to hear from you.