E-Commerce Specialist

Lutron Electronics Co., Inc; Coopersburg (Lehigh County); On-site; USD 55,000 - 75,000; Full time

Job summary

Lutron Electronics Co., Inc. in Coopersburg, PA, seeks an eCommerce Specialist to ensure retailer product content is complete, accurate, compliant, and optimized for online shopping.

You’ll partner with Marketing, Channel, Sales and PIM teams to close content gaps, support launches, and improve digital merchandising using data to drive online performance. This role supports a global leader in lighting control, helping customers easily find, compare, and confidently purchase Lutron products

Qualifications

• Bachelor's degree in Marketing or Business preferred.
• Minimum GPA of 3.0; GPA not required with 10+ years of experience.
• Minimum 2 years of professional work experience; marketing or Amazon experience preferred.
• Authorized to work in the U.S. with no visa sponsorship required.

Responsibilities

• Own the accuracy, completeness, and performance of product content across retail websites and digital platforms.
• Serve as SME on retail partner content requirements, systems, workflows, and syndication processes.
• Partner with Product, Marketing, Sales, and Product Information Management teams to deliver and optimize digital content.
• Lead content readiness for new product launches, ensuring assets are complete, compliant, and published on time.
• Collaborate with the retail .com Sales lead to align content priorities with account needs and opportunities.
• Monitor content quality and performance, identifying gaps and opportunities to improve the online experience.
• Use insights—content scorecards, search, traffic, conversion, reviews, and sales—to prioritize improvements.
• Drive initiatives that improve product discoverability and purchase confidence through high-quality digital content.
• Communicate content priorities, project status, risks, and performance to stakeholders.

Education

Bachelor's degree

Tools

Amazon

Job description

Overview

Lutron is seeking an eCommerce Specialist to support our retail eCommerce business at Lutron's Global Headquarters in Coopersburg PA. In this role, you would be responsible for ensuring product content on stakeholder websites is complete, accurate, up to date, compliant and effective.

This role helps create a consistent digital experience that makes it easier for customers to find, understand, compare, and confidently purchase Lutron products. You will work closely with internal teams like Marketing, Channel, Sales, Product Information Management and Retail.com stakeholders to identify content gaps, support new product launches, improve digital merchandising, and use data and insights to prioritize actions that strengthen online performance.

Responsibilities

• Own the accuracy, completeness, and performance of Lutron product content across retail stakeholder websites and digital platforms.
• Serve as the subject matter expert on retail partner content requirements, systems, workflows, and syndication processes.
• Partner cross-functionally with Product, Marketing, Sales, and Product Information Management teams to develop, deliver, and optimize digital content that supports customer and business objectives.
• Lead content readiness for new product launches, ensuring assets are complete, compliant, and published on time.
• Collaborate with the retail .com Sales lead to align content priorities with account needs, jobs to be done, sales opportunities, and partner-specific requirements
• Monitor content quality and performance, proactively identifying gaps, inaccuracies, and opportunities to improve online customer experience.
• Use customer, partner, and business insights—including content scorecards, search, traffic, conversion, reviews, sales, and competitive analysis—to prioritize improvements and measure impact.
• Drive initiatives that improve product discoverability, customer understanding, and purchase confidence through best-in-class digital content.
• Communicate content priorities, project status, risks, and performance to stakeholders, ensuring alignment with business and account objectives.

Qualifications

• Bachelor's Degree required; preferred areas of study are Marketing or Business
• Minimum cumulative 3.00 GPA required; if you have 10+ years of professional work experience, GPA is not required
• Minimum 2 years of professional work experience required; marketing experience or experience selling products through Amazon preferred
• You are authorized to work in the U.S. and will not require Lutron to sponsor you for any work visa, such as an H-1B, either immediately or at any time in the future. Lutron does not offer work visa sponsorship for this position

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Aff applicant regardless of race, color, religion, sex, national origin, age, disability or genetics

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