E-commerce Order Fulfillment & Customer Experience

Smith's Food & Drug Centers; South Jordan (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers in South Jordan, UT, is hiring for an online order selector. You will assemble online orders with care for freshness and quality, process coupons and payments, and deliver orders to customers’ cars when they arrive for pick-up.

Provide outstanding customer service that encourages repeat online shopping. You will read shelf tags, communicate substitutions or issues professionally, and ensure orders are accurate and processed through the store POS system.

Qualifications

• Ability to read shelf tags and locate items.
• Excellent oral and written communication skills.
• Basic math skills for quick counting and totals.
• Ability to work without supervision and follow instructions.

Responsibilities

• Assemble customers' online orders with attention to freshness and quality.
• Process coupons and payment at POS and prepare orders for pick-up.
• Load orders into customers' cars and provide a positive customer experience.
• Maintain organization and cleanliness of staging areas and equipment and follow food safety procedures.

Skills

Work without supervision

Read shelf tags

Communication skills

Basic math

Follow directions

Customer service

Honesty and integrity

Conflict management

Job description

Smith's Food & Drug Centers in South Jordan, UT, is hiring for an online order selector. You will assemble online orders with care for freshness and quality, process coupons and payments, and deliver orders to customers’ cars when they arrive for pick-up.

Provide outstanding customer service that encourages repeat online shopping. You will read shelf tags, communicate substitutions or issues professionally, and ensure orders are accurate and processed through the store POS system.