E-Commerce Operations Specialist

Bold Business; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A dynamic growing BPO company seeks an E-commerce Operations Assistant to enhance the digital shopping experience remotely. The successful candidate will support product setup, inventory accuracy, and vendor coordination while contributing to the overall efficiency of online storefront management in a fast-paced environment. Be a part of a supportive team promoting growth and meaningful contributions.

Benefits

Remote Work

Supportive Environment

Growth Opportunities

Dynamic Team

Qualifications

• Experience as a Virtual Assistant in e-commerce or retail is preferred.
• Proficient in English, with strong written and verbal communication skills.
• Ability to manage spreadsheets and show attention to detail.

Responsibilities

• Create and manage product listings using Shopify.
• Prepare weekly sales reports and conduct competitive research.
• Monitor inventory data and handle vendor coordination.

Skills

Communication

Detail-oriented

Self-starter

Spreadsheet proficiency

Education

Virtual Assistant experience

E-commerce or retail setting experience

Tools

Shopify

Job description

About the Role:

As an integral part of our e-commerce operations team, this role offers a dynamic chance to shape the digital shopping experience from behind the scenes. You’ll support product setup, inventory accuracy, vendor coordination, and ongoing storefront optimization. The ideal candidate will ensure smooth execution of day-to-day backend processes—from SKU creation and sales reporting to competitive research and shipping follow-ups—helping maintain an efficient and customer-ready online store.

About Bold:

We are a growing BPO company that's redefining how businesses operate. Our culture is deeply rooted in being tech-forward and savvy , constantly leveraging the latest innovations to deliver exceptional results for our clients. We believe in empowering our teams with cutting-edge tools and processes to drive efficiency and success.

Key Responsibilities:

• SKU Setup & Tagging: Create, tag, and organize product listings using Shopify.
  
• Product Bundling & Collection Creation: Build bundles and maintain collections to optimize the online storefront.
  
• Sales Reporting: Assist in preparing and updating weekly sales reports.
  
• Competitive Research: Conduct product and pricing research to support business decisions.
  
• Inventory Tracking: Monitor and update inventory data; flag any discrepancies.
  
• Vendor Coordination: Send vendor questionnaires, collect W-9 and banking info, and organize digital vendor folders.
  
• Shipping & Escalations: Coordinate with the Vendor Manager to track shipments and resolve delivery issues.
  
• Image Management: Resize, rename, and organize product images according to listing standards.
  
• Other ad hoc admin or e-commerce-related tasks as needed.

Qualifications:

• Strong English communication skills, both written and verbal
• Ideally prior experience as a Virtual Assistant in an e-commerce, retail setting or related industry (Shopify experience highly preferred)
• Comfortable working with spreadsheets, reporting tools, and file organization
• Detail-oriented with the ability to follow standard operating procedures (SOPs)
• Self-starter with the ability to work independently and meet deadlines
• Bonus: Familiarity with Shopify and experience working remotely with US-based clients.

Top Reasons to Join Our Team:

• Remote Work : Enjoy a full-time, 100% remote role with work-life balance.
• Supportive Environment : We foster a culture that values your contributions and provides the tools for success.
• Growth Opportunities : Expand your skill set through training and professional development.
• Meaningful Contribution : Play a vital role in our sales efforts, directly contributing to our company's growth and success. Your work will have a visible impact.
• Dynamic Team : Be part of a fast-paced and innovative team that is constantly learning and adapting to new challenges in the industry.

(Bold Business recruiters always use a “@ boldbusiness.com ” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

#LI-REMOTE