E-commerce Operations & Social Media Coordinator

Placements24; Willows (CA); Ibrido; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

Medical aid contributions

Paid time off

Training & development opportunities

Descrizione del lavoro

Placements24 seeks an E-commerce Operations & Social Media Coordinator in Welkom, Free State. You will manage online store operations, inventory, and customer service while crafting engaging social media content.

The role blends on-site work with a flexible hybrid schedule, supporting brand consistency across digital touchpoints. You’ll collaborate with marketing to launch campaigns, analyze performance, and optimize listings.

Competenze

• Degree in Marketing/Business or related field.
• 2-3 years in e-commerce operations or social media coordination.
• Experience with e-commerce platforms and content creation.

Mansioni

• Oversee daily e-commerce operations including order processing and inventory management.
• Coordinate product uploads, descriptions and pricing updates.
• Create and schedule social media content to drive traffic and sales.
• Engage with followers and monitor social channels for inquiries.

Conoscenze

E-commerce ops

Social media

Content creation

Inventory mgmt

Customer service

Communication

Formazione

Bachelor's degree in Marketing or Business

Strumenti

Shopify

Social media tools

Descrizione del lavoro

About the Role

Our client, a growing homeware and decor retailer situated in Welkom, Free State, is looking for a dynamic and detail-oriented E-commerce Operations & Social Media Coordinator. This role is crucial for ensuring the smooth functioning of our online store and amplifying our brand presence across social media platforms. You will be responsible for managing product inventory, order fulfillment processes, and executing engaging social media content strategies. The ideal candidate is highly organized, possesses strong communication skills, and has a creative eye for digital content. This position combines on-site work with the flexibility of a hybrid model, based in our Welkom office.

Key Responsibilities

• Oversee daily e-commerce operations, including order processing, inventory management, and customer service inquiries.
• Coordinate product uploads, descriptions, and pricing updates on the e-commerce website.
• Develop and schedule engaging content for social media channels (Instagram, Facebook, Pinterest) to drive traffic and sales.
• Monitor social media feeds, respond to comments and messages, and foster community engagement.
• Assist in the planning and execution of social media campaigns and promotions.
• Analyze website traffic and social media engagement data to identify areas for improvement.
• Liaise with third-party logistics providers to ensure efficient order fulfillment and timely delivery.
• Support the marketing team in developing and implementing online marketing initiatives.
• Maintain updated product information and ensure brand consistency across all digital platforms.

Requirements

• Diploma or Bachelor's degree in Marketing, Business Administration, or a related field.
• 2-3 years of experience in e-commerce operations or social media coordination.
• Familiarity with e-commerce platforms and order management systems.
• Experience creating content for social media (visuals, captions).
• Proficiency in using social media management tools.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• A keen eye for detail and a passion for e-commerce and digital marketing.
• Ability to work effectively both independently and as part of a team.
• Must be located in or near Welkom, Free State, and comfortable with a hybrid work arrangement.

Benefits

We offer a competitive salary of R per annum, along with a comprehensive benefits package including medical aid contributions and paid time off. This hybrid role provides a great opportunity to gain broad experience in e-commerce and social media management within a supportive environment. You will be part of a growing team in Welkom, contributing directly to the success of our online business. Opportunities for training and development in digital marketing are available. Enjoy the flexibility of working both from home and in our Welkom office.