E-commerce Operations Manager

Aquent; New York (NY); Hybrid; Full time

Job summary

Aquent is seeking a Senior E-commerce Operations Manager to oversee global e-commerce operations for a leading beauty client. This hybrid role in New York involves managing product detail processes, ensuring seamless collaboration across teams, and driving project management for digital initiatives. Ideal candidates will have a strong background in e-commerce, excellent organizational skills, and the ability to thrive in a fast-paced environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 3+ years of e-commerce experience with measurable sales/growth impact.
• Experience working with global markets, especially APAC, is a plus.
• Strong project management capabilities and ability to manage multiple tasks.

Responsibilities

• Manage the full product detail page (PDP) process with cross-functional partners.
• Serve as the primary point of contact for all global market requests.
• Conduct ongoing market and competitive research.

Skills

Project Management

Attention to Detail

Communication

Organization

Education

Bachelor’s degree in Marketing or a related field

Job description

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Senior Recruiter @ Aquent | Connecting Top Marketing Talent with Fortune 500 Companies in the Beauty/Luxe Space.

Location: Hybrid, New York, NY -3x days on site

Compensation: $45.90–$51.00/hour

Length of Assignment: 1-year assignment

Our beauty client is seeking an E-commerce Operations Manager to oversee the day-to-day management and execution of global e-commerce operations, ensuring a seamless experience across internal marketing, creative, and cross-functional teams. This role requires a strong background in e-commerce and digital design, along with exceptional project management skills and attention to detail.

Key Responsibilities

• Manage the full product detail page (PDP) process with cross-functional partners
• Serve as the primary point of contact for all global market requests
• Manage and update the global animation calendar
• Track asset adoption and usage across regions
• Conduct site audits for all global markets
• Oversee digital PIM/DAM (Product Information Management / Digital Asset Management) systems
• Perform final quality assurance (QA) on animation packages before market release
• Conduct ongoing market and competitive research
• Drive animation campaign management including project planning, stakeholder coordination, QA, and release
• Partner with the Technical PM to maintain the brand layer master site and ensure asset accuracy
• Lead logistics and planning for the Annual Global Digital Forum

Requirements

• 3+ years of e-commerce experience with measurable sales/growth impact and a deep understanding of the consumer journey
• Bachelor’s degree in Marketing or a related field
• Experience working with global markets, especially APAC, is a plus
• In-depth understanding of current e-commerce strategies and trends
• Proven ability to manage multiple tasks, prioritize effectively, and work both independently and collaboratively
• Excellent organization, time management, and communication skills
• Exceptional attention to detail in a fast-paced, deadline-driven environment
• Strong project management capabilities, including timeline ownership and cross-functional collaboration

Additional Notes

• You’ll support both the Site Experience and Site Content teams:
• Site Experience Team: Technically focused, managing platform features and creative elements like landing pages. This role requires strong documentation skills (e.g., meeting minutes, capturing feedback, validating briefs).
• Site Content Team: Collaborates closely with creative and cross-functional partners to brief content assets. You'll bridge both teams, driving alignment, managing timelines, and ensuring deliverables are met.
• The role also includes leading 3D packshots, textures for Global and China markets, and all pack-related content (videos, product laydowns, etc.).
• Candidates should have a strong eye for aesthetics and digital content quality.
• Prior experience in eCommerce or social content development is preferred, though not limited to the beauty industry.
• Soft skills like collaboration, attention to detail, and adaptability are highly valued.

The target hiring compensation range for this role is $45.90 to $51.00 an hour. Compensation is based on several factors, including, but not limited to education, relevant work experience, relevant certifications, and location.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Art/Creative

• Industries

  Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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