Retail Operations Manager - American Museum of Natural History

Magicmemories; New York (NY); On-site; Full time

Job summary

Join a leading company as a Retail Photo Operations Manager at the iconic American Museum of Natural History in New York. This role involves managing operations, driving team performance, and ensuring excellent customer service in a fast-paced environment. With competitive wages and benefits, it’s an opportunity for growth in a dynamic culture.

Benefits

Commission

401K

Medical

Dental

Vision

Opportunities for growth and advancement

Fun and dynamic culture

Qualifications

• 2+ years in tourism venue management or 3+ years as an Assistant in a high-volume retail environment.

Responsibilities

• Drive team performance to achieve goals.
• Manage all operational aspects of a high-volume souvenir photography retail.
• Ensure excellent customer service by addressing guest needs.

Skills

Leadership

Communication

Relationship Building

Education

High school diploma or GED

Job description

Retail Operations Manager - American Museum of Natural History

Job Category: Operations

Requisition Number: RETAI003672

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• Posted: May 13, 2025
• Full-Time

Locations

Showing 1 location

American Museum Of N Hist
W 79th St & Central Park W
New York, NY 10024, USA

Join us at Magic Memories in a rewarding, fast-paced environment based in New York, NY. We are hiring for a Retail Photo Operations Manager at the iconic American Museum of Natural History.

What’s in it for you?

• Starting rate $28.00/hr - $30.00/hr
• Benefits including commission, 401K, Medical, Dental, and Vision
• Opportunities for growth and advancement
• Fun and dynamic culture

Key Responsibilities:

• Drive team performance to achieve goals
• Manage all operational aspects of a high-volume souvenir photography retail
• Develop, train, and motivate staff to meet guest service and sales targets
• Supervise daily operations and administrative tasks, maintaining focus on service and sales in a fast-paced setting
• Ensure excellent customer service by addressing guest needs and expectations
• Engage with guests from diverse backgrounds

Minimum Requirements:

• High school diploma or GED
• 2+ years in tourism venue management or 3+ years as an Assistant in a high-volume retail environment
• Leadership skills with experience supporting teams and fostering a positive culture
• Proven ability to meet sales targets and KPIs
• Strong relationship-building skills with peers and staff
• Experience in recruitment, hiring, and performance management
• Sound judgment in decision-making and problem-solving
• Excellent communication skills, professional appearance
• Authorized to work in the US

Job Type: Full Time

Classification: Non-Exempt

At Magic Memories, you will be part of a team capturing memorable moments at attractions, creating stories through print and digital formats, and selling these to guests. We promote growth and offer competitive wages and incentives.

Magic Memories is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, disability, sexual orientation, gender identity, veteran status, or other protected factors.