E-commerce Manager, North America

Kabrita; Hoboken (NJ); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with match

Paid time off

Education allowance

Job summary

Kabrita North America is seeking a hands-on E-commerce Manager to grow our business on Amazon, Target.com, Walmart.com, and our Shopify DTC site across the U.S. and Canada.

You will run operations in-platform, manage agency partners, and turn performance data into decisions that improve sales, customer experience and profitability. Reporting to the E-commerce Director, you’ll collaborate with Brand Marketing, Sales and Supply Chain.

Qualifications

• 3+ years in e-commerce, ideally consumer products or nutrition.
• Experience with marketplaces and DTC channels.
• Strong analytical skills and data-driven decision making.

Responsibilities

• Run daily Amazon operations and coordinate with Walmart.com, Target.com and other marketplaces.
• Monitor sales, traffic, conversion, pricing, inventory and account health.
• Optimize Sponsored Products and Sponsored Brands performance with our agency.
• Manage listings, brand stores and enhanced content for discoverability.
• Coordinate product launches and promotions; manage platform support cases.
• Lead DTC merchandising, promotions and site improvements; partner on subscriptions and retention.
• Deliver KPI reporting with clear recommendations and evaluate promotional profitability.
• Collaborate with Supply Chain on availability risks and integrated e-commerce calendar.

Skills

E-commerce experience

Amazon expertise

Shopify & DTC

Pricing & profitability understanding

Excel & PowerPoint

Agency management

Cross-functional collaboration

Hybrid work adaptability

Tools

Seller Central

Vendor Central

Shopify

GA4

Klaviyo

Job description

Grow a gentle brand on Amazon, Walmart, Target and DTC

Kabrita is hiring a hands-on E-commerce Manager to grow our business on Amazon, Target.com, Walmart.com and our Shopify DTC website across the U.S. and Canada. You will work directly in the platforms, manage our agency partners, and turn performance data into decisions that improve sales, customer experience and profitability. Reporting to the E-commerce Director, you will work closely with Brand Marketing, Sales and Supply Chain.

About Kabrita North America

Part of Ausnutria, a global leader in dairy nutrition with over a century of expertise, Kabrita makes gentle, goat milk-based formula and foods in the Netherlands under strict European safety standards. We serve more than 60 countries and feed 1.2 million babies a day, because we believe every family deserves a confident start.

What You'll Do

• Run daily Amazon operations and coordinate activity across Walmart.com, Target.com and other marketplaces.
• Monitor sales, traffic, conversion, pricing, inventory and account health, catching issues early and seeing them through to resolution.
• Optimize Sponsored Products and Sponsored Brands performance with our advertising agency.
• Manage listings, brand stores and enhanced content for discoverability and conversion.
• Coordinate product launches and promotions, and manage platform support cases.
• Manage DTC merchandising, promotions and site improvements, and partner with Marketing on subscriptions, email, SMS and retention.
• Deliver KPI reporting (sales, conversion, average order value, acquisition cost, repeat purchase, ad efficiency) with clear recommendations, and evaluate promotional profitability.
• Partner with Supply Chain on availability risks and forecasting, and maintain an integrated e-commerce calendar.

What You'll Bring

• 3+ years of e-commerce experience, ideally in consumer products, nutrition, wellness or another category where repeat purchase matters.
• Strong, hands-on Amazon expertise: Seller Central and/or Vendor Central, listing management, promotions and reporting.
• Practical Shopify and DTC experience: merchandising, conversion improvement and exposure to subscription or retention programs.
• An understanding of how pricing, promotions, advertising, platform fees and fulfillment costs affect profitability.
• Strong analytical skills, with proficiency in Excel and PowerPoint.
• Experience managing agencies and coordinating deliverables across internal and external teams.
• Organized, proactive and sound in your judgment, with a growth mindset for a fast-paced environment.
• Ability to work from our Hoboken, NJ office two days per week.

Nice to have

• Walmart Supplier Center, Walmart Connect, Target Partners Online or other retail e-commerce platforms.
• Familiarity with Bazaarvoice, Recharge, GA4 and Klaviyo.

What We Offer

Kabrita pays 100% of the premiums for our employee benefits, for you and your family, so you can focus on the work and not on the cost.

• Medical, dental and vision insurance, 100% employer-paid, effective on your date of hire.
• Life, short-term disability and long-term disability insurance, 100% employer-paid.
• 401(k) with a 100% company match on up to 6% of your gross salary, beginning 90 days after your start date.
• Generous time off: 10 paid holidays and 15 vacation days per year (unused vacation can roll forward), plus 6 sick days and 5 personal days.
• $2,000 annual continuing education allowance to support your professional growth.

Kabrita North America is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state or local law.