E-Commerce Manager (Klaviyo + Shopify)

middleman; Arizona; Hybrid; USD 75,000 - 100,000; Full time

Job summary

middleman is seeking a growth-minded E-Commerce Manager to drive DTC and B2B programs across consumer brands. You will own lifecycle strategy, manage client relationships end to end, and collaborate with a small delivery team to deliver results.

You’ll leverage Shopify, Klaviyo, and Faire, while integrating AI tools to optimize campaigns and performance. This role is hybrid for candidates near Scottsdale, AZ and open to all U.S.-based applicants.

Qualifications

• 4+ years in e-commerce, lifecycle, or email marketing.
• Hands-on Klaviyo with flows, segmentation, A/B tests.
• Experience owning client accounts in agency or in-house.
• Proven leadership and mentorship experience.
• Strong written and verbal communication.

Responsibilities

• Build and execute DTC programs in Shopify and Klaviyo to move conversions.
• Build and execute B2B programs in Klaviyo, Shopify Wholesale, Faire, and other platforms.
• Own full lifecycle strategy from first purchase to repeat buyer.
• Manage client relationships end to end, including strategy calls and reporting.
• Lead a small delivery team across client accounts.
• Drive creative calendars with our brand and leadership teams.
• Use Apex to speed up campaign production and sharpen performance.

Skills

E-commerce

Klaviyo

Shopify

Client management

Team leadership

AI tools

Communication

Tools

Shopify

Klaviyo

Apex

Job description

We're looking for a growth-minded E-Commerce Manager who thrives in managing client relationships, knows how to design strategy that makes email campaigns perform, and works cross-functionallyacross a portfolio of consumer brands. You've worked inside agencies or in-house e-commerce teams, you see the big picture, and you live in the details.

You'll do it alongside Apex, our AI co-worker, which takes on the heavy lifting in campaign production so you can spend more of your time on strategy, creative thinking, and results for the brands you champion.

about middleman

middleman launched in 2023 with a bold vision: become the go-to growth agency for consumer brands navigating an omnichannel world. We built DTX™ (Direct to Everywhere), a full-spectrum email marketing approach that reaches customers wherever they buy: direct-to-consumer, wholesale, and retail. We're the trusted email experts for emerging and challenger brands, and we live to create wins.

What you'll own

• Building and executing DTC programs in Shopify and Klaviyo: storefronts, flows, campaigns, and conversion optimization that move the needle
• Building and executing B2B programs in Klaviyo, Shopify Wholesale, Faire, and other platforms
• Full-lifecycle strategy, from first purchase to repeat buyer to brand loyalist
• Client relationships end to end, including strategy calls, reporting, and delivering an incredible experience
• Leading and developing a small delivery team across client accounts
• Driving creative calendars with our brand, creative, and leadership teams
• Using Apex to speed up campaign production and sharpen performance

What you need

• 4+ years in e-commerce, lifecycle, or email marketing for consumer brands
• Hands-on Klaviyo experience: flows, segmentation, A/B testing, and deliverability
• Working knowledge of Shopify storefronts and optimization
• Experience owning client accounts at an agency, or owning channel results in-house
• Experience leading or mentoring others, formally or informally
• Clear, confident written and verbal communication
• Both agency and in-house experience
• B2B or wholesale experience (Faire, Shopify Wholesale)
• Shopify subscriptions
• Experience using AI tools in your day-to-day marketing work

Your closest friends would say you are

• Incredibly mindful
• A great communicator and storyteller
• Curious about everything
• The person who sees the big picture and sweats the details

You get super excited about

• Making an impact you can measure
• Founder-led consumer brands
• The intersection of creativity and data in e-commerce
• Finding new ways to use AI to work smarter, not just faster
• Building and leading high-performing teams

Logistics & Compensation

• Full-time. Hybrid for candidates near Scottsdale, AZ; remote for others
• Open to all U.S.-based candidates, prefer Arizona, California, Idaho, Texas, Florida, or North Carolina
• Compensation: $75,000 - $100,000 (commensurate with experience)