E-Commerce Email Marketing Strategist

829 Studios; Boston, Northern (MA, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Remote Workplace

Paid Time Off

401K + Match

Life Insurance

Short Term Disability

Healthcare

Commuter Benefits

Continuing Education

Job summary

829 Studios is seeking a mid-level E-Commerce Email Marketing Strategist on the Inbound Team in Boston. You will own Klaviyo-driven lifecycle programs, manage automated workflows, and partner with Client Services, Web, and Paid teams to drive performance.

You will lead email calendar planning, optimize campaigns, and communicate performance insights. This role values clear communication, teamwork, and data-driven decision making.

Qualifications

• 4+ years of email marketing experience, agency experience preferred.
• 2+ years of Klaviyo experience.
• Experience leading strategy for an ecommerce brand.

Responsibilities

• Execute lifecycle marketing plans to meet schedules, performance, and budget goals.
• Review monthly performance reports and identify wins and areas for improvement.
• Own client relationships and determine campaign vision with the team.

Skills

Email marketing

Klaviyo

E-commerce

Collaboration

Communication

SMS marketing

Time management

Tools

Klaviyo

Marketo

HubSpot

Active Campaign

Sakari

Attentive

Job description

The E-Commerce Email Marketing Strategist is a mid-level, client-facing position on the Inbound Team reporting to our Associate Director of Lifecycle Marketing (e-Commerce). This role will be responsible for working directly in-platform (Klaviyo), as well as owning conversations about performance and technical setup (automated workflows, database, audiences, etc.).

This team member will work closely with our Client Services, Web, Paid Search, and Paid Social teams. We are looking for someone who is a confident communicator, works well within a team, has strong time-management skills, and can thrive in the fast-paced environment of an integrated agency. If you are a person who has a product-owner mentality around your experience with Klaviyo, then this role offers a unique opportunity to help define how we service clients on Klaviyo and to serve as a thought leader on the Email and Automation Team.

What You'll Do

• Execute your clients’ lifecycle marketing plans proactively in order to meet schedules, performance, and budget goals.
• Take the lead in reviewing monthly performance reports to highlight wins, areas of improvement and recommendations for future programs.
• Strong organizational skills. Must be very detail-oriented and able to manage multiple projects and tight deadlines.
• Identify potential issues or challenges to campaign or project completion and recommend solutions.
• Manage all elements of email marketing initiatives - strategies, programs, and calendars.
• Create and implement email marketing calendars that are integrated with other marketing initiatives.
• Own client relationships and work effectively to determine the vision of the campaign and ensure execution from the team.
• Ensure timely and successful deployment of all targeted email campaigns.
• Ability to multitask, prioritize and coordinate activities to meet multiple agile deadlines.
• Partner and collaborate cross-functionally with internal teams.
• Own email marketing thought leadership.

What You'll Bring

• 4+ years of email marketing experience - agency experience strongly preferred
• 2 years of Klaviyo experience at a minimum
• Experience leading and executing strategy for an E-commerce brand.
• Strong familiarity with email marketing service providers and marketing automation technologies like Marketo, MailChimp, Active Campaign, HubSpot, Braze, etc.
• Proven track record with cross-functional collaboration and achieving high customer satisfaction
• Experience involving client engagements around marketing automation technology, email marketing, and/or lead generation
• Experience within the digital advertising landscape and related technologies
• Familiarity with marketing initiatives and goals; comfort with business analytics and producing data-driven insights and reports
• Interest in or experience being a mentor
• A “lean in” personality willing to immerse themselves in learning the client’s business
• Outstanding interpersonal skills; excellent verbal/written communication skills, both internally and with clients
• Initiative and ability to work in a team environment
• Relevant work experience in a marketing role - tactical experience building and managing marketing campaigns utilizing lead generation and lead nurturing strategies
• SMS experience in platforms like Sakari and Attentive

Benefits and Perks We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.

Salary Range:

$80,000-$100,000
We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.