E-Commerce Listing Specialist

Horizon Goodwill Industries, Inc; Hagerstown (MD); On-site; USD 18,000 - 25,000; Full time

Job summary

The E-Commerce Listing Associate at Horizon Goodwill Industries, Inc. is responsible for creating online product listings for donated goods to be sold on the organization’s e-commerce site.

You will research items, assign values, track listings, and ensure accurate descriptions to maximize sales. You will provide email and phone support, monitor listing platforms, support new listing software, and help meet production and sales goals while participating in training and team activities in a

Qualifications

• High School Diploma or equivalent required.
• Ability to pass pre-screenings such as background or drug screenings.
• Computer, Internet, Microsoft Office Suite and iPhone or Android experience required.
• Thrift, Online and/or Auction-based sales or appraisal experience required.
• Must be able to sit or stand for extended periods of time, as well as lift to 50 lbs. with or without assistance.
• Must be able to work in a warehouse atmosphere with large machinery, loud noise, dust, etc.

Responsibilities

• Research specialty items to ensure proper descriptions and assign correct values.
• Track items properly by listing number, shelving location and store items appropriately.
• Provide customer service via email and phone to ensure prompt, accurate and professional management of customer inquiries.
• Monitor the Shopgoodwill.com website and Lister software daily and assist in expansion of new listing software.
• Achieve department production goals for listing items and average sales goals.
• Actively participate in team building exercises, staff meetings and have the motivation to cross train.
• Attend all ongoing trainings and assist in the training of new hires when necessary.
• Ensure work areas are maintained, organized, clean and safe and perform other duties as assigned.

Skills

Auction listing experience

Customer service

Basic computer skills

Search engine proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

iPhone/Android experience

Internet experience

Job description

The E-Commerce Listing Associate at Horizon Goodwill Industries, Inc. is responsible for creating online product listings for donated goods to be sold on the organization’s e-commerce site.

You will research items, assign values, track listings, and ensure accurate descriptions to maximize sales. You will provide email and phone support, monitor listing platforms, support new listing software, and help meet production and sales goals while participating in training and team activities in a