E-Commerce Jewelry Associate

Goodwill Industries of Greater New York and Northern New Jersey; South Hackensack (NJ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Generous Time off policy

Health, wellness and financial tools

Robust health benefits including医疗保险

Retirement matching programs

Transit and commuter benefits

Job summary

Goodwill Greater New York and Northern New Jersey is seeking detail-oriented jewelry processing staff to handle intake, testing, and cataloging of jewelry items. You will verify counts, assess condition, and use precision tools to determine metal purity and gemstone type.

Catalog images will be produced and kept to company standards. The role requires manual dexterity, basic computer skills, and the ability to stand for long periods.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and manual dexterity.
• Comfortable using small tools, testing equipment, and digital cameras.
• Basic computer skills (data entry, email, inventory software).
• Ability to stand/sit for extended periods and perform repetitive tasks.
• Trustworthy and able to pass a background check.
• Strong organizational and time-management skills.

Responsibilities

• Receive and process incoming jewelry items, verifying item counts/weight against intake information.
• Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks).
• Use testing tools to determine metal purity and identify gemstone type and authenticity.
• Record test results accurately in inventory management or POS systems.
• Photograph jewelry items using standardized lighting setups and equipment to produce catalog-ready images.
• Edit photos per company style guidelines.
• Weigh items and measure stones/metals for pricing or appraisal support.
• Tag, label, and organize processed items for storage, display, or shipment.
• Maintain cleanliness and organization of the processing/testing workstation.
• Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser.
• Follow all safety protocols when handling testing chemicals and equipment.
• Maintain strict security procedures around high-value inventory.
• Protect and secure company assets: product, donations, tools, and systems.

Skills

Attention to detail

Manual dexterity

Small tools handling

Digital cameras

Basic computer skills

Time management

Trustworthy

Education

High school diploma or equivalent

Tools

Gold/matal testers

Acid testing kits

Diamond/moissanite testers

Refractometers

Loupes

Digital cameras

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

The Awesome Things You’ll D

• Receive and process incoming jewelry items, verifying item counts/weight against intake information
• Inspect jewelry for condition, craftsmanship, and completeness (clasps, stones, findings, engravings, hallmarks)
• Use testing tools (e.g., electronic gold/metal testers, acid testing kits, diamond/moissanite testers, refractometers, loupes) to determine metal purity (karat/fineness) and identify gemstone type and authenticity
• Record test results accurately in inventory management or point-of-sale systems
• Photograph jewelry items using standardized lighting setups and equipment to produce clear, consistent, catalog-ready images
• Edit photos per company style guidelines
• Weigh items and measure stones/metals as needed for pricing or appraisal support
• Tag, label, and organize processed items for storage, display, or shipment
• Maintain cleanliness and organization of the processing/testing workstation
• Flag questionable, counterfeit, or damaged items to a supervisor or senior appraiser
• Follow all safety protocols when handling testing chemicals (e.g., nitric/hydrochloric acid solutions) and equipment
• Maintain strict security procedures around high-value inventory
• Protect and secure company assets: product, donations, tools, and systems

Our Must Haves

• High school diploma or equivalent
• Strong attention to detail and manual dexterity
• Comfortable using small tools, testing equipment, and digital cameras
• Basic computer skills (data entry, email, inventory software)
• Ability to stand/sit for extended periods and perform repetitive tasks
• Trustworthy and able to pass a background check
• Strong organizational and time-management skills

Preferred Qualifications

• Prior experience in jewelry, retail, pawn, or appraisal environments
• Familiarity with gemstone identification or metal testing methods (acid testing, XRF analyzers, electronic testers)
• Experience with product photography and lighting
• Knowledge of jewelry hallmarks, karat systems, and common gemstone characteristics
• Coursework or certification in gemology (e.g., GIA) is a plus, but not required

Special Working Conditions

• Fine motor skills for handling small/delicate items
• Normal or corrected vision sufficient for detailed inspection work
• Ability to stand or sit for extended periods of time.

What We Offer

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at [e-mail]. We are happy to assist and ensure you have an equal opportunity to apply.