E-Commerce & Fulfillment Operations Lead (On-Site, NJ)

Central Garden & Pet; Bridgeton (NJ); Presencial; USD 85.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Life and Disability Insurance

401k with company match

Paid vacation and holidays

Employee Assistance Program

Education Assistance

Parental leave

Professional courses access

Descripción de la vacante

Central Garden & Pet Company is seeking an experienced E‑Commerce Operations Manager to lead and scale online and distribution operations at the Bridgeton, NJ facility. This role focuses on efficient, accurate order fulfillment across ecommerce channels and customer experience, with collaboration across Operations, Supply Chain, IT, Finance, Marketing and Customer Service.

The position is on-site in Bridgeton, NJ and requires strong leadership, analytics, and SOP development to support growth

Formación

• 3+ years of ecommerce/online operations or fulfillment management experience.
• Bachelor’s degree in Operations, Supply Chain, Business or related field.
• Strong understanding of warehouse operations and fulfillment workflows.
• Proven ability to scale operations in a high-growth environment.
• Bilingual in Spanish and English.

Responsabilidades

• Own day-to-day operational performance of ecommerce channels.
• Ensure readiness to support demand, promos and growth.
• Monitor KPIs: throughput, SLAs, accuracy, shipping, CX.
• Identify gaps and implement scalable online ops solutions.
• Lead ecommerce distribution, picking, packing, shipping and returns.
• Align warehouse execution with online demand and inventory flow.
• Partner with logistics, carriers to manage service levels and costs.
• Design and maintain SOPs; drive process optimization.
• Use data to drive continuous improvement and peak period planning.

Conocimientos

Warehouse operations

Analytical mindset

Leadership

Cross-functional collaboration

Bilingual Spanish/English

Educación

Bachelor’s degree in Operations, Supply Chain, Business, or related field

Herramientas

OMS

WMS

Inventory management software

Shipping systems

Descripción del empleo

Central Garden & Pet Company is seeking an experienced E‑Commerce Operations Manager to lead and scale online and distribution operations at the Bridgeton, NJ facility. This role focuses on efficient, accurate order fulfillment across ecommerce channels and customer experience, with collaboration across Operations, Supply Chain, IT, Finance, Marketing and Customer Service.

The position is on-site in Bridgeton, NJ and requires strong leadership, analytics, and SOP development to support growth