E-Commerce Fulfillment Clerk — Fast Ship & Support

Goodwill Industries of NCPA; Wellsboro (Tioga County); On-site; USD 14,000 - 17,000; Part time

Job summary

ShopGoodwill Wellsboro in Wellsboro, PA is seeking a part-time Admin - Clerical associate to support ecommerce shipping operations. You will assist in answering customer queries, process orders, and ensure shipments are prepared within 48 hours of payment.

The role requires strong typing and grammar skills, punctuality, and the ability to work under supervision. Day shift with the potential for growth within the ecommerce team at ShopGoodwill.

Qualifications

• High School graduate or equivalent preferred, but on-the-job training is provided.
• Excellent typing, spelling and grammar skills required.
• Respond appropriately to supervision and follow directions.

Responsibilities

• Assist Shopgoodwill Manager in answering customer queries.
• Assist in resolution of order fulfillment issues as needed.
• Pull items to be shipped or mails items to be shipped; ship within 48 hours of payment.
• Print shipping labels on Endicia Software as needed.
• Follow safety guidelines.
• Other related duties as assigned by the Systems Operations Manager.
• Keep Systems Operations Manager informed of progress and problems.
• Identify and implement process changes to improve productivity.

Skills

Typing

Punctuality

Customer service

Education

High School diploma or equivalent

Tools

Endicia Software

Job description

ShopGoodwill Wellsboro in Wellsboro, PA is seeking a part-time Admin - Clerical associate to support ecommerce shipping operations. You will assist in answering customer queries, process orders, and ensure shipments are prepared within 48 hours of payment.

The role requires strong typing and grammar skills, punctuality, and the ability to work under supervision. Day shift with the potential for growth within the ecommerce team at ShopGoodwill.