E-Commerce Email Marketing Strategist

829-Studios-; Boston (MA); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Remote work option (Boston office or 1

14+ vacation days + 9 holidays

401K + match

Life insurance

Short-term disability

Healthcare plans

Commuter benefits

Education opportunities

Job summary

829 Studios is seeking an E-Commerce Email Marketing Strategist to drive client lifecycle programs within Klaviyo, owning automation and audience management.

You will work with Client Services, Web, and Paid teams to define strategy and ensure on-time delivery of targeted campaigns, while mentoring teammates and contributing to thought leadership in Email and Automation.

Qualifications

• 4+ years of email marketing experience, preferably in an agency setting.
• Proficient in Klaviyo and building automated workflows.
• Experience leading ecommerce email strategy and campaigns.
• Strong communication and collaboration across client services, web, and paid media.

Responsibilities

• Execute lifecycle marketing plans to meet schedules and budgets.
• Review monthly performance reports and provide optimization recommendations.
• Own email marketing calendars and ensure timely deployment of campaigns.
• Lead client relationships and define campaign vision with the team.
• Collaborate cross-functionally with internal teams to align initiatives.

Skills

Email marketing strategy

Klaviyo

Cross-functional collaboration

Communication skills

Time management

Mentor mindset

Tools

Klaviyo

Marketo

MailChimp

ActiveCampaign

HubSpot

Braze

Job description

The E-Commerce Email Marketing Strategist is a mid-level, client-facing position on the Inbound Team reporting to our Associate Director of Lifecycle Marketing (e-Commerce). This role will be responsible for working directly in-platform (Klaviyo), as well as owning conversations about performance and technical setup (automated workflows, database, audiences, etc.).

This team member will work closely with our Client Services, Web, Paid Search, and Paid Social teams. We are looking for someone who is a confident communicator, works well within a team, has strong time-management skills, and can thrive in the fast-paced environment of an integrated agency. If you are a person who has a product-owner mentality around your experience with Klaviyo, then this role offers a unique opportunity to help define how we service clients on Klaviyo and to serve as a thought leader on the Email and Automation Team.

What You’ll Do

• Execute your clients’ lifecycle marketing plans proactively in order to meet schedules, performance, and budget goals.
• Take the lead in reviewing monthly performance reports to highlight wins, areas of improvement and recommendations for future programs.
• Strong organizational skills. Must be very detail-oriented and able to manage multiple projects and tight deadlines.
• Identify potential issues or challenges to campaign or project completion and recommend solutions.
• Manage all elements of email marketing initiatives - strategies, programs, and calendars.
• Create and implement email marketing calendars that are integrated with other
• marketing initiatives.
• Own client relationships and work effectively to determine the vision of the campaign and ensure execution from the team.
• Ensure timely and successful deployment of all targeted email campaigns.
• Ability to multitask, prioritize and coordinate activities to meet multiple agile deadlines.
• Partner and collaborate cross-functionally with internal teams.
• Own email marketing thought leadership.

What You’ll Bring

• 4+ years of email marketing experience - agency experience strongly preferred
• 2 years of Klaviyo experience at a minimum
• Experience leading and executing strategy for an E-commerce brand.
• Strong familiarity with email marketing service providers and marketing automation technologies like Marketo, MailChimp, Active Campaign, HubSpot, Braze, etc.
• Proven track record with cross-functional collaboration and achieving high customer satisfaction
• Experience involving client engagements around marketing automation technology, email marketing, and/or lead generation
• Experience within the digital advertising landscape and related technologies
• Familiarity with marketing initiatives and goals; comfort with business analytics and producing data-driven insights and reports
• Interest in or experience being a mentor
• A “lean in” personality willing to immerse themselves in learning the client’s business
• Outstanding interpersonal skills; excellent verbal/written communication skills, both internally and with clients
• Initiative and ability to work in a team environment
• Relevant work experience in a marketing role - tactical experience building and managing marketing campaigns utilizing lead generation and lead nurturing strategies
• SMS experience in platforms like Sakari and Attentive

Benefits and Perks We Provide

• Remote Workplace. You have the option to work at our office in Boston or remotely in one of these states: AZ, CA, CO, CT, FL, ID, IL, KY, ME, MD, MA, MI, MO, NV, NH, NJ, NY, NC, SC, OH, OK, PA, RI, TN, TX, UT, VT, VA.
• Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 14 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
• 401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
• Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
• Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
• Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
• Continuing Education. Access to monthly team-led webinars, exclusive 829-cohort based learning, digital course platforms, and funding opportunities to attend national conferences and events.

What We Believe

At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.

Who We Are

829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.

Salary Range

$80,000-$95,000 We determine compensation based on experience, demonstrated skills, and current market conditions at the time of hire to ensure fairness and consistency across roles. Actual compensation will depend on experience and may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.