e-COMMERCE/DEPARTMENT LEAD

Kroger in; Staunton (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Kroger is seeking an e-Commerce Department Lead responsible for managing daily operations and supervising team members. The ideal candidate will have supervisory experience, excellent communication skills, and the ability to multitask in a fast-paced environment. Enjoy comprehensive benefits, including tuition reimbursement and growth opportunities within the company.

Benefits

Extensive healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Proven supervisory experience required.
• Must be self-directed and able to execute projects independently.
• Excellent oral and written communication skills needed.

Responsibilities

• Assist the Store e-Commerce manager in day-to-day operations.
• Train team members in all functions of their roles.
• Manage customer orders and maintain organization of work areas.

Skills

Supervisory experience

Excellent communication skills

Basic math skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we aim to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today and become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive, with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Significant growth opportunities through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills (oral and written)
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashiering

• Ability to meet or exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety procedures, and company policies
• Perform roles of selectors and customer attendants as needed
• Train team members in all functions of their roles
• Act as the department lead in the absence of the Store e-Commerce manager
• Assist with scheduling and workload distribution
• Manage customer orders, including printing and distributing order labels, troubleshooting equipment, and maintaining supplies
• Maintain organization and cleanliness of work areas
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide performance feedback and participate in evaluations
• Work effectively in high-paced, stressful environments
• Manage conflicts professionally
• Maintain honesty and integrity with customer and business information
• Follow instructions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation