e-COMMERCE/DEPARTMENT LEAD

Kroger in; Saint Clair Shores (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an e-Commerce Department Lead, where you'll assist in managing daily operations and ensure exceptional customer experiences. This role offers the chance to work in a dynamic environment, supporting a diverse team dedicated to innovation and community engagement. You'll play a crucial part in maintaining high standards of service, training team members, and implementing process improvements. With comprehensive benefits and opportunities for growth, this is an exciting chance to advance your career while making a meaningful impact on customers and colleagues alike.

Benefits

Extensive healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement

Associate discounts

Qualifications

• Proven supervisory experience with excellent communication skills.
• Self-directed with basic computer and math skills.

Responsibilities

• Assist in managing day-to-day operations of the e-Commerce department.
• Ensure compliance with laws, food safety, and company policies.

Skills

Supervisory Experience

Communication Skills

Basic Math Skills

Self-directed Execution

Basic Computer Skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the core of everything we do.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth by offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have an opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial resources. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling through our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent oral and written communication skills
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Preferred Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashiering

Additional Responsibilities:

• Meet or exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety, and company policies
• Perform roles of selectors and customer attendants as needed
• Train team members on their roles
• Act as the department head in the absence of the Store e-Commerce manager
• Assist with scheduling and order intake
• Distribute work and print order labels
• Troubleshoot equipment and maintain supplies
• Maintain organization and cleanliness of work areas
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements and provide performance feedback
• Work cooperatively in a high-paced environment, managing conflicts professionally
• Act with honesty and integrity, respecting customer and business confidentiality
• Follow directions and seek help to resolve issues
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations