e-COMMERCE/DEPARTMENT LEAD

Kroger in; Lapeer (MI); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated e-Commerce Department Lead to assist in managing daily operations. This role emphasizes core values such as respect and integrity while ensuring a top-notch shopping experience for customers. The ideal candidate will possess strong supervisory and communication skills, with a focus on team training and compliance with safety procedures. Join a company that values its employees and offers extensive benefits, including healthcare and tuition reimbursement, while supporting your growth in a dynamic environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Discounts

Tuition Reimbursement

Training Programs

Qualifications

• Proven supervisory experience and excellent communication skills are essential.
• Basic computer and math skills are necessary for daily operations.

Responsibilities

• Meet customer expectations for shopping experience and cleanliness.
• Train team members and manage customer orders effectively.
• Ensure compliance with food safety procedures and company policies.

Skills

Supervisory Experience

Communication Skills

Basic Computer Skills

Basic Math Skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value our people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth and development, helping you feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent oral and written communication skills
• Basic math skills (e.g., counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Preferred Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashier roles

Responsibilities:

• Meet or exceed customer expectations for shopping experience, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety procedures, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in their roles
• Act as the department lead in the absence of the Store e-Commerce manager
• Assist with scheduling and workload distribution
• Manage customer orders, including printing and distributing order labels
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and cleanliness of work areas
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide performance feedback and participate in reviews
• Work effectively in a high-paced, sometimes stressful environment
• Manage conflicts professionally
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations