e-COMMERCE/DEPARTMENT LEAD

Fry's Food Stores in; Mesa (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading grocery store as an e-Commerce/Department Lead in Mesa, Arizona. You will assist in managing the e-Commerce department, ensuring excellent customer service and operational efficiency. Ideal candidates are self-directed with supervisory experience and strong communication skills. Enjoy a range of benefits including healthcare coverage, flexible scheduling, and tuition reimbursement. Be part of a team that values diversity and inclusion.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Program

Associate Discounts

Tuition Reimbursement

Training Programs

Qualifications

• Proven supervisory experience required.
• Excellent oral/written communication skills needed.
• Basic knowledge of computers is essential.

Responsibilities

• Assist Store e-Commerce manager in daily operations.
• Train team members and ensure adherence to guidelines.
• Act as e-Commerce department lead when manager is unavailable.

Skills

Supervisory Experience

Communication

Basic Math Skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Arizona, Fry's Food Stores merged with The Kroger Company in 1983. Today, we're proudly serving Fry's customers in over 120 stores throughout Arizona.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fry's family!

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral/written communication skills
• Basic math skills (counting, addition, and subtraction)
• Self-directed, able to execute projects with minimal supervision

Desired Qualifications and Responsibilities:

• Experience in a production-oriented or warehouse environment, stocking shelves, or cashier experience
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members in all functions of their roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain customer order intake and assign work to team members
• Print and distribute order labels, including for perishable items
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and organization of staging areas and equipment
• Report discrepancies and issues to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance and conduct reviews
• Work cooperatively in high-paced, stressful environments
• Manage conflict constructively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance as needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations