e-COMMERCE/DEPARTMENT LEAD

Kroger Mountain View Foods; Castle Rock (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Kroger Mountain View Foods seeks an e-COMMERCE/DEPARTMENT LEAD responsible for the daily operations of the e-Commerce department. Applicants should have supervisory experience, excellent communication skills, and a passion for delivering exceptional customer service, all while supporting a diverse and inclusive workplace.

Benefits

Comprehensive healthcare including medical, dental, and vision

Flexible scheduling and paid time off

Tuition reimbursement and educational opportunities

Training and career growth opportunities

Associate discounts on various products

Qualifications

• Proven supervisory experience is required.
• Ability to read shelf tags.
• Basic math skills necessary.

Responsibilities

• Manage day-to-day operations of e-Commerce department.
• Train team members for their roles.
• Act as the person in charge of e-Commerce when the manager is unavailable.

Skills

Communication

Self-directed

Problem-solving

Tools

Basic computer knowledge

Job description

Join to apply for the e-COMMERCE/DEPARTMENT LEAD role at Kroger Mountain View Foods

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities:

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
• Ensure team members adhere to laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members in their roles
• Act as the person in charge of e-Commerce when the manager is unavailable
• Assist with scheduling and order intake
• Print and distribute order labels
• Troubleshoot e-Commerce equipment
• Maintain supplies and organization of staging areas
• Report discrepancies and issues to management
• Perform opening and closing procedures
• Implement process improvements
• Provide feedback on team performance
• Work cooperatively in a high-paced environment
• Manage conflict professionally
• Act with honesty and integrity with customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation

Qualifications:

Minimum:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer knowledge
• Excellent communication skills
• Basic math skills
• Self-directed with minimal supervision

Desired:

• Experience in production, warehouse, stocking, or cashier roles

About Us:

Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. We value diversity, innovation, and creating positive experiences for our customers and communities.

Benefits:

• Comprehensive healthcare including medical, dental, vision, and prescriptions
• Flexible scheduling, paid time off, holidays, and sick leave
• Emotional and financial support resources
• Associate discounts on various products
• Tuition reimbursement and educational opportunities
• Training and career growth opportunities

If you are caring, purpose-driven, and eager to learn, apply today to join our King Soopers family!