E-Commerce Channel Manager

Ingersoll-Rand; Davidson (NC); Hybrid; USD 110,000 - 125,000; Full time

Job summary

Join a forward-thinking company as an E-Commerce Channel Manager, where you will lead the charge in enhancing online strategies and driving commercial success across various digital platforms. This dynamic role involves collaborating with multiple teams, managing a dedicated group, and uncovering new online opportunities. You will leverage your extensive experience in E-commerce to elevate the company's digital footprint while ensuring exceptional customer satisfaction. If you are a self-starter with a passion for innovation and a metrics-driven mindset, this is the perfect opportunity to make a significant impact in a vibrant and entrepreneurial environment.

Benefits

Shares options

Health care options

401(k) plan

Paid time off

Life insurance

Wellness programs

Qualifications

• 5+ years of experience in E-commerce and digital strategy.
• Strong proficiency in data analysis and project management.

Responsibilities

• Drive online strategy and enhance digital presence across platforms.
• Manage team initiatives and collaborate cross-functionally.

Skills

E-commerce Management

Data Analysis

Project Management

Interpersonal Skills

Customer-Centric Approach

Education

Bachelor’s degree in business

MBA

Tools

Microsoft Office

Site Analytics Tools

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: E-Commerce Channel Manager – North America

Location: Remote or Hybrid from Davidson, NC

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Summary

The Ingersoll Rand Power Tools + Lifting NA E-Commerce Leader will be responsible for devising our online strategy, developing our digital footprint, and driving our commercial execution online within the region. This opening will span IR’s website and presence across legacy distributor websites, new business development opportunities, and online marketplaces/sales engines. This people leader will help drive a dedicated team and require plenty of cross-functional collaboration with Sales, Demand Generation, Marketing, Product Management, Customer Experience, Operations, and more. Given the high visibility of the role and vast opportunity within the region, this person will ideally have launched and grown new e-commerce channels and/or marketplaces prior. He or she will be a self-starter with keen communication skills, the ability to project manage multiple deliverables, and a can-do attitude.

Responsibilities

• Augment IR’s online presence, including but not limited to, our owned domain, channel partner websites, marketplaces, sales engines, and more
• Uncover new online selling opportunities and partnerships
• Manage team members on multi-faceted initiatives toward collective growth goals
• Own the tech stack related to E-commerce execution
• Define E-Commerce promotions and pricing strategy in collaboration with other functions
• Lead E-commerce budget planning and management
• Analyse data to drive executable actions
• Develop new outside agencies/partnerships that support the E-Commerce growth initiatives
• Contribute to the company’s overall digital marketing strategy setting
• Drive new channel partner onboarding processes ensuring high customer satisfaction
• Maintain exceptional relationships with customer stakeholders by implementing and participating in diverse onsite/online meetings

Basic Qualifications

• Bachelor’s degree in business, related field required from an accredited institution (MBA preferred)
• 5+ years’ experience in today’s E-commerce environment
• Proficiency in Microsoft Office computer applications required

Key Competencies

• Self-starter
• Customer-centric mindset
• Metrics-driven approach
• Excellent interpersonal skills, particularly influencing highly capable of leading projects that involve many stakeholders from different departments with competing commitments/interests
• Strong coaching skills to develop future leaders within Ingersoll Rand.
• Recruit, lead, develop, promote and retain team members through the execution of objective and goal setting, action planning and delivering timely specific feedback throughout the year
• Experience owning (and overdriving) E-commerce business, sales targets, partnerships, etc.
• Strong proficiency with site analytics and data analysis

Travel & Work Arrangements/Requirements

• Flexible working location within the US, hybrid, or fully remote.
• Some travel up to 25%

Pay Range:
The total pay range for this role, including incentive opportunities, is $110,000-$125,000. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What we Offer

Our benefits – location dependent (car, annual leave allowance, pension etc), but ALWAYS include Shares options.

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

TO APPLY : Please apply via our website Ingersoll Rand Careers by May 2025 in order to be considered for this position.

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