E-Commerce Assistant

Almina Concept; New York (NY); Hybrid; USD 43,000 - 58,000; Full time

Benefits offered by this job

Healthcare and dental

Clothing discount

Dog-friendly office

Company events

Job summary

Almina Concept is seeking an E-Commerce Assistant to join our team in Williamsburg, Brooklyn. The role focuses on managing daily social media activity, influencer outreach, and updating the product catalog to drive traffic, conversions, and revenue.

You will collaborate with marketing, PR, and the e-commerce team, handle customer service, and support events and photoshoots. The position is a hybrid role with a $50,000 annual salary.

Qualifications

• 1-2 years of e-commerce experience with Shopify and Klaviyo.
• Ability to present e-commerce data to support decisions.
• Excellent written and verbal communication.
• Strong organizational and project management skills.
• Team player with cross-functional collaboration.
• Knowledge of customer service principles.
• Proficiency in Shopify, Microsoft Office, Adobe programs, and editing tools.
• Ability to lead projects from start to finish.
• Self-starter in a fast-growing environment; manage multiple projects.

Responsibilities

• Monitor social channels and manage influencer outreach and content.
• Support e-commerce strategies to boost traffic and conversions.
• Schedule posts and assist with newsletters and assets.
• Analyze web analytics and report metrics weekly to the team.
• Assist affiliate marketing initiatives to grow revenue.
• Update product catalog and pages with accurate info.
• Assist with photoshoots and PR initiatives.
• Manage CRM and provide superior customer service.
• Manage and track in-house samples.
• Stay updated on Shopify trends and best practices.
• Assist with Almina Concept events and pop-ups.

Skills

Shopify

Klaviyo

Data analysis

Customer service

Project management

Communication skills

Team collaboration

Tools

Microsoft Office

Adobe Creative Suite

Editing software

Job description

Almina Concept is seeking an E-Commerce Assistant to join our team

Company Description:

Almina Concept is a direct-to-consumer womenswear brand focused on modern, high-quality designs at an accessible price. The brand offers thoughtfully crafted pieces that balance style, comfort, and durability for everyday wear. The company is committed to delivering a refined shopping experience, combining contemporary fashion with accessible pricing. Team members join a growing brand that values creativity, efficiency, and customer-centric thinking.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Influencer / Social Media: Own daily (including weekends) monitoring all UGC content and response of direct messages, comments, and mentions across major social platforms including Instagram, TikTok, Facebook, Pinterest, and emerging channels. Own tracking and saving all content. Assist with influencer outreach/giftings building a strong almina concept community.
• Strategic Development: Provide support in executing e-commerce strategies to boost website traffic, enhance user experience, and increase conversions and revenue goals.
• Marketing Collaboration: Schedule all social media post, organize assets and assist with any marketing initiatives the team is executing. Assist with newsletters.
• Analytics & Reporting: Monitor with E-Comm team web analytics and campaign performance, and make data-driven recommendations for improvement. Reports all key metrics on a weekly, monthly and quarterly basis.
• Affiliate Marketing: Assist in building all affiliate marketing channels to increase conversion and revenue.
• Product Catalog and Pages: Work closely with the team to update the product catalog and page, ensuring accurate and up-to-date product information.
• Photoshoot: Assist with all photoshoots.
• PR: Work closely with the PR team to drive initiatives, gifting's and loans.
• CRM: Manage day-to-day customer service, and troubleshooting. Enhance user experience to make it intuitive and engaging. Provide clear and professional customer service.
• Samples: Manage, steam and organize all In-House samples. Send samples to all respective teams in a timely manner. Track all samples closely and accurately.
• Industry Awareness: Stay updated on emerging e-commerce trends and best practices, particularly those specific to the Shopify platform.
• Events: Assist team in executing initiatives to all Almina Concept Events. Pop ups, IRL and PR events.

To perform the job successfully, an individual should demonstrate the following competencies:

• 1-2 years of experience in e-commerce, with a focus in Shopify and Klaviyo.
• Proven ability to organize and present e-commerce data effectively to support decision-making.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Demonstrated ability to build effective relationships across organizational boundaries. Effective interpersonal skills, both oral and written. A team player.
• Knowledge of customer service principles and practices.
• Proficiency in shopify, Microsoft office suite, adobe Programs, and editing programs.
• Demonstrated dedication with the ability to lead projects from origin through execution.
• Ability to learn, contribute and thrive in a fast-growing, dynamic environment. Manage multiple projects simultaneously.
• Self-starter and entrepreneurial spirit with a hands-on approach

Schedule:

Monday to Friday 9:00am-6:00pm

4 Days in Office

Office: Williamsburg, Brooklyn

Compensation:

$50,000 annual salary

Hybrid Work Week

Healthcare and dental

Mission based company + casual and entrepreneurial work environment

Clothing discount, dog-friendly office, and company events.