E-Commerce Account Manager

Sony Corporation; San Diego (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid home/office workplace

Free Fridays

Early Fridays half-days

Job summary

Sony Electronics Inc. is seeking an E-Commerce Account Manager to drive profitable growth across assigned e-commerce channels. You will lead account strategy, negotiate with key partners, manage forecasts, and collaborate with Finance, Marketing, and Supply Chain to optimize assortment and sell-through.

The role requires 5+ years of relevant experience and a Bachelor's degree. The position is hybrid in the San Diego area with travel ~25% and a focus on data-driven, strategic execution.

Qualifications

• Minimum five years in sales, account management, e-commerce, consumer electronics, or retail.
• Strong business, financial, analytical and problem-solving skills.
• Ability to develop and execute strategic account plans and deliver results.
• Strong negotiation, influencing, communication, and presentation skills.

Responsibilities

• Develop and execute account strategies that drive revenue growth and sell-through.
• Own strategic customer relationships and lead commercial negotiations.
• Identify growth opportunities across products, categories, and marketing.
• Analyze financial performance and market trends to guide actions.
• Collaborate with cross-functional teams to implement plans.

Skills

Account management

E-commerce

Negotiation

Financial analysis

Cross-functional collaboration

Education

Bachelor's degree

Job description

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer). Join us on our mission to fill the world with emotion through the power of creativity and technology.

The E-Commerce Account Manager is responsible for driving profitable growth across assigned e-commerce channels by developing and executing account strategies that deliver revenue, market share, assortment, and sell-through objectives. The role serves as a key business leader and strategic customer contact, managing relationships, identifying growth opportunities, leading commercial initiatives, and partnering cross-functionally to deliver results. The position requires strong commercial judgment, financial acumen, analytical skills, and the ability to balance long-term strategy with short-term execution.

• Develop and execute account strategies that drive profitable revenue growth, market share, product assortment, and sell-through.
• Own strategic customer relationships and lead commercial negotiations, including pricing, promotions, investments, programs, assortment, and inventory.
• Identify and execute incremental growth opportunities across products, categories, marketing, merchandising, and new business.
• Analyze financial performance, market trends, customer behavior, and competitive activity to identify opportunities, risks, and actions.
• Manage forecasts, sales plans, budgets, business cases, and ROI.
• Collaborate cross-functionally with Business Management, Product Planning, Finance, Marketing, Legal, Operations, and Supply Chain to develop and execute account strategies.
• Translate Sony's business and channel strategies into actionable customer plans that optimize assortment, inventory, digital merchandising, and sell-through.
• Drive demand through e-commerce, digital marketing, merchandising, and promotional strategies.
• Communicate account performance, opportunities, risks, and recommendations to management while supporting new business and growth initiatives.

Minimum Requirements Bachelor’s degree required. Must have a minimum of 5 years of relevant sales, account management, e-commerce, consumer electronics, retail, or related experience. In lieu of degree must have 9 or more years of related experience. Demonstrated success managing strategic customer relationships and delivering measurable results. Strong business, financial, analytical, and problem-solving skills. Proven ability to develop and execute strategic account plans and deliver results. Strong negotiation, influencing, communication, and presentation skills. Ability to build and manage relationships at all customer levels. Strong understanding of e-commerce and digital retail. Strong knowledge of consumer electronics, Sony products, and the competitive landscape, with the ability to apply market and product insights to account strategy. Ability to translate data and insights into actionable business strategies. Support additional strategic initiatives and business priorities as needed. Strong organizational and project management skills. Ability to collaborate effectively in a cross-functional, matrixed environment. Demonstrated ownership, accountability, and results orientation Ability to travel as the job requires approximately 25% Qualified candidate should be geographically located in the San Diego, CA Preferred Skills Experience with e-commerce, digital retail, major online retailers, and/or retail media preferred. Experience managing revenue, forecasts, budgets, and customer investments preferred.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Individuals residing, or applying to work, in California or Philadelphia.

The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance.

Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here, and Philadelphia applicants here.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC Sony Electronics Inc. and Sony of Canada ULC. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Values Dreams & Curiosity Pioneer the future with dreams and curiosity. Diversity Pursue the creation of the very best by harnessing diversity and varying viewpoints. Integrity & Sincerity Earn the trust for the Sony brand through ethical and responsible conduct. Sustainability Fulfill our stakeholder responsibilities through disciplined business practices.

E-Verify Participation Purpose Fill the world with emotion, through the power of creativity and technology.