E-Comm Specialist

Goodwill Industries of Northeast Texas Inc; Sherman (TX); On-site; USD 12,000 - 14,000; Full time

Benefits offered by this job

401k w/ company match

Paid time off and Holidays

Additional benefits may apply

Job summary

Goodwill North Texas is seeking an Ecommerce Specialist to maximize the value of donated merchandise by listing items on ShopGoodwill.com, taking photos, writing descriptions, and setting competitive prices. You will manage inventory, research market values, and fulfill orders with care to ensure timely shipping and exceptional customer experience.

The role requires strong attention to detail, reliability, and ability to meet daily and weekly production goals in a fast-paced environment.

Qualifications

• Experience in ecommerce, retail, shipping, inventory, jewelry evaluation, or customer service preferred but not required.
• Ability to write accurate product descriptions and take professional photos.

Responsibilities

• Ecommerce execution and online merchandising.
• Merchandise evaluation and pricing.
• Inventory management and organization.
• Customer service and communication.
• Attention to detail and accuracy.
• Productivity and results orientation.
• Teamwork, integrity, and safety awareness.

Skills

Online merchandising

Inventory management

Customer service

Photography & listing creation

Pricing research

Tools

ShopGoodwill.com

Job description

Salary Range: $13.00 To $13.00 Annually

Sherman, TX, US

Goodwill North Texas is seeking a motivated, detail-oriented Ecommerce Specialist to join our growing ecommerce team. In this role, you will help maximize the value of donated merchandise by evaluating, researching, photographing, listing, selling, and shipping items through ShopGoodwill.com. This position plays a vital role in supporting Goodwill’s mission while delivering an exceptional customer experience.

The Ecommerce Specialist receives and organizes donated merchandise from retail locations, identifies jewelry, collectibles, and specialty items, and researches market values using online resources. You will create compelling online listings by writing accurate descriptions, taking professional photographs, and setting competitive prices. Success in this role requires strong attention to detail, sound judgment, and the ability to meet daily and weekly productivity goals.

Additional responsibilities include maintaining accurate inventory records, monitoring online listings, pulling sold merchandise, packaging orders safely and professionally, and ensuring shipments are processed on time through FedEx, UPS, USPS, and other approved carriers. You will also respond to customer inquiries, resolve order issues, and support a positive customer experience through timely and professional communication.

The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment. Strong computer skills, basic internet research abilities, and a commitment to accuracy are essential. Previous ecommerce, retail, shipping, inventory, jewelry evaluation, or customer service experience is preferred but not required.

At Goodwill North Texas, all employees are expected to demonstrate our core values of Service, Stewardship, Inclusion, Integrity, Empowerment, Continuous Improvement, Accountability, Professional Conduct, and Respect. Team members are expected to maintain a professional appearance, follow all company policies and safety procedures, protect organizational assets, and contribute to a positive, collaborative work environment.

• Ecommerce execution and online merchandising
• Merchandise evaluation and pricing
• Inventory management and organization
• Customer service and communication
• Attention to detail and accuracy
• Productivity and results orientation
• Teamwork, integrity, and safety awareness
• 401k w/ company match
• Additional benefits may apply
• Paid time off and Holidays

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.