E-Billing Specialist for Legal & Financial Clients

RR Donnelley; Wheeling (WV); Remote; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Job summary

Williams Lea by RRD is seeking an E-Billing Analyst to manage electronic invoicing for law firm clients. You will submit invoices, resolve e-billing issues, and coordinate with the E-billing Manager in a fast-paced, deadline-driven environment.

The role emphasizes excellent customer service, professionalism, and interpersonal skills across management, attorneys, and staff, with Monday–Friday 8:00am–4:30pm EST shift.

Qualifications

• Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance.
• 1+ years of e-billing experience within a corporate law department or law firm.
• Knowledge of legal billing and Middleware systems (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker) preferred.
• Proven knowledge and experience with BillBlast.
• Knowledge of LEDES billing formats a plus.
• Proficiency with Windows-based software and Microsoft Applications (Excel, Word, Outlook) and ability to create, edit, and present complex data and ad hoc reports.

Responsibilities

• Work directly with the client’s E-billing Manager on ad-hoc e-bill requests.
• Submit electronic invoices and accruals to clients monthly; oversee transition to e-billing and provide follow-up support.
• Handle high volume of complex e-submission assignments for key corporate clients while following client, internal, and firm guidelines.
• Act as liaison between billing attorney/secretarial staff and client representatives for electronic billing and support.
• Participate in resubmission of invoices and ensure corrective action is in place for future submissions.
• Maintain and update data for assigned clients in the billing system and external web applications.
• Collaborate with supervisor to support e-billing systems, manage user accounts, passwords, security levels, budgets, status reports, and matter profiles.
• Perform ad hoc analyses of client accounts regarding collections, rates, and invoice statuses.

Skills

E-billing experience

Legal billing knowledge

Customer service

Communication

Analytical skills

Education

Associate degree or higher preferred (Business/Accounting/Finance)

Tools

Legal Exchange

Ty Metrix 360

Legal X

Microsoft Excel

Job description

Williams Lea by RRD is seeking an E-Billing Analyst to manage electronic invoicing for law firm clients. You will submit invoices, resolve e-billing issues, and coordinate with the E-billing Manager in a fast-paced, deadline-driven environment.

The role emphasizes excellent customer service, professionalism, and interpersonal skills across management, attorneys, and staff, with Monday–Friday 8:00am–4:30pm EST shift.