E - 2nd Shift Supervisor

Dfs Global Inc; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Diverse Facility Solutions, Inc. at Dallas Fort Worth Airport is seeking a Supervisor to oversee custodial staff, ensuring cleanliness and policy compliance. The role involves directing daily tasks, training, and maintaining records in a fast-paced airport environment.

The position requires strong leadership, communication, and the ability to manage multiple tasks with attention to guidelines and safety. On-site role with full-time hours and second shift coverage.

Qualifications

• Designate shift and area assignments for custodians and leads.
• Knowledge of standard janitorial methods and equipment.
• Effective communication and confidentiality.
• Ability to delegate tasks and manage personnel.

Responsibilities

• Supervise daily work of assistant leads and custodians; inspect areas daily.
• Evaluate performance; prepare disciplinary actions and incident reports; counsel staff.
• Hold daily staff briefings on day’s topics.
• Identify development and training needs; ensure training is obtained.
• Maintain records, prepare reports, and correspondence.
• Ensure crew coverage and provide special instructions as directed by management.
• Inspect and address tenant/customer complaints regarding cleanliness and repairs.
• Train subordinate staff on cleaning methods, equipment, safety, and regulations.
• Assist with coverage of call-offs and facility areas.
• Review schedules and manage trainings.
• Contribute to customer satisfaction with daily reporting to upper management.
• Maintain proper labor relations and employment conditions.

Skills

Shift management

Staff supervision

Communication

Task prioritization

Independent work

Tools

Training equipment

Job description

Job Details

Job Location: DALLAS FORT WORTH AIRPORT - DALLAS, TX 75261
Position Type: Full Time
Job Shift: 2nd Shift
Position: Supervisor

Job Description

Responsible for assisting in the overall direction, coordination, and evaluation of staff engaged in cleaning and maintaining the site premises by performing the following duties personally or through subordinate staff. Fulfills management instructions in accordance with the organization’s policies and applicable laws.

Duties/Responsibilities

• Supervise daily work of assistant leads and custodians; inspect all assigned areas daily to ensure work is being carried out properly and orderly
• Evaluate performance of custodial personnel; prepares and submits disciplinary actions and incident reports; counsel’s employees
• Holds daily staff briefings to cover key topics for the day
• Identifies development and training needs, and ensures that all training is obtained
• Maintain records, prepares reports, and composes correspondence relative to the work
• Makes rounds to check for crew coverage of designated work areas, gives special cleaning instructions and/ or assignments, and is in compliance with direction of upper Management
• Conducts inspections and investigates tenant/customer complaints of the building, and checks for cleanliness and repairs as required
• Trains and ensures the subordinate staff understands their job requirements, this includes the proper cleaning methods, the use of equipment, safety practices, illness and injury prevention and work regulation
• Assists with coverage of call offs/covering facility areas
• Review schedules, create and manage new and reoccurring trainings
• Assists with ensuring overall customer satisfaction, this includes daily reporting to Upper management
• Ensures proper labor relations and conditions of employment are maintained
• Corresponds with Manager for support, updates and duties

Qualifications

• Ability to designate shift and area of work assignments for custodians (temporary/replacements) and lead personnel; conduct training
• Thorough knowledge of the standard methods, equipment, and supplies in a large or small scale Janitorial activities of the service.
• Ability to work with a diverse workforce
• Ability to communicate effectively and maintain confidentiality
• Ability to operate and use tools/equipment for training purposes
• Ability to make the most efficient use of personnel as instructed, can delegate tasks and assignments
• Considerable knowledge of employee policies and procedures
• Ability to follow instructions and respond using written communication
• Ability to prioritize multiple tasks
• Ability to work effectively independently or with a team
• Basic knowledge of general housekeeping methods and practices, cleaning products and use

Physical Demands

The Supervisor position is a physically demanding position. The work requires routine walking, standing, bending, lifting heavy objects operating medium weight cleaning equipment. The Supervisor must perform the duties outlined which comply with the airport/company policies and regulations to create a cooperative, safe, respectful and quality work environment.

DFS Management has the exclusive right to alter the scope of work within the framework of the job description at any time without prior notice.

AAP/EEO Statement

Diverse Facility Solutions, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diverse Facility Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Diverse Facility Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Diverse Facility Solutions employees to perform their job duties may result in discipline up to and including discharge.