Dynamics CRM Admin/Developer

ValueMomentum, Inc.; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

ValueMomentum, Inc. is seeking a Contract to Hire Dynamics CRM Administrator/Developer in St. Louis, MO. The role focuses on configuring and maintaining Microsoft Dynamics CRM, managing users and licenses, and designing CRM architecture for internal users.

You will collaborate with business users and technical teams, troubleshoot issues, and stay current with Dynamics CRM technologies. A BS in CS/IT and Dynamics 365 certs are preferred, with 2+ years of experience.

Qualifications

• 2+ years of Microsoft Dynamics CRM Administrator/Developer experience.
• Knowledge of Power Apps or ability to learn other MS Dynamics 365 languages.
• Strong communication skills with business users and technical teams.
• Strong analytical skills and attention to detail in technology transformation projects.
• Ability to work with external (vendor) customers.
• Understanding of Jira, Agile methodology and querying tools.
• Team oriented with a continuous improvement mindset.

Responsibilities

• Coordinate user and license management including new user setup, roles, profiles, and permissions.
• Configure Microsoft Dynamics CRM: workflows, fields, page layouts, record types, dashboards and reports.
• Communicate requirements with Dynamics 365 users to understand processes.
• Design, develop and maintain Dynamics CRM architecture for internal users.
• Troubleshoot issues and provide solutions; conduct research on Dynamics CRM technologies.
• Assist in enforcing project deadlines and methodologies; coordinate with QA on testing results.
• Prepare system documentation per MS Dynamics CRM processes.

Skills

Microsoft Dynamics CRM

Power Apps

Communication skills

Analytical skills

External customer interaction

Jira

Agile methodology

Querying tools

Team collaboration

Education

B.S. Computer Science or Information Technology

Microsoft Dynamics 365 Certifications

Tools

Jira

Power Apps

Job description

Position : Contract to Hire (6-9 months contract)

RESPONSIBILITIES:

• Coordinate all aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions
• Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports
• Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
• Communicate with the users to determine problems or design requirements
• Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
• Troubleshoot problems and provide solutions
• Conduct ongoing research on latest Microsoft Dynamics CRM technologies
• Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
• Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
• Assist in enforcement of project deadlines, schedules, and methodologies
• Work closely with Quality Assurance team to review testing results or issues
• Other duties as required.

SKILLS AND QUALIFICATIONS:

• Minimum of 2 years of Microsoft Dynamics CRM Administrator/Developer experience
• Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
• Strong communication skills with the ability to communicate with both the business community and the technical community
• Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
• Ability to work with external (vendor) customers
• Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
• Team oriented and possess a continuous improvement mindset

EDUCATION REQUIREMENTS:

• B.S. Computer Science or Information Technology (required)
• Microsoft Dynamics 365 Certifications (preferred)