Dynamics 365 ERP Functional Analyst - Sales & Order Management

Zohorecruit; Clemmons (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Axiom Path is partnering with a global manufacturing organization undergoing a Microsoft Dynamics 365 Finance & Operations/Finance & Supply Chain Management transformation across multiple sites, including Clemmons, NC and Phoenix, AZ. You will bring strong D365 Sales, Customer Service, and Order Management expertise to drive standardized processes and reduce unnecessary customization.

Join a team delivering large-scale D365 deployments, collaborating with business stakeholders, ERP leadership,

Qualifications

• 7+ years of ERP functional experience with D365 F&O / Finance & Operations / F&SCM.
• Strong experience with D365 Sales & Marketing, Sales Order Management, and order-to-cash processes.
• Hands-on exposure to quoting, order processing, pricing, customer setup, and discounts in D365.
• Experience with complex pricing environments including layered discounts and customer-specific pricing.
• Travel for major deployment activities.

Responsibilities

• Support Sales and Customer Service workstreams within D365 Finance & Supply Chain Management.
• Configure and support D365 functionality related to Sales, Marketing, and order processing.
• Collaborate with stakeholders, ERP leadership, and external partners.
• Validate solutions via UAT, cutover, and hypercare phases.
• Assist with business process refinement and user adoption of D365 changes.
• Support integrations with Salesforce, eCommerce, and EDI platforms.

Skills

ERP

D365

Sales & Marketing

Order Management

Pricing

Customer Service

Communication

Travel

Tools

Salesforce

Magento/Ecommerce

EDI platforms

Power Platform

Job description

Clemmons, United States | Posted on 09/09/2026

Axiom Path is an AI-first recruiting and staffing firm delivering RPO, MSP, and direct-hire solutions to enterprise clients across the U.S. Our team of experienced recruiters, supported by purpose-built automation, moves faster and communicates better so clients get qualified talent sooner and candidates get a clear, responsive process from first contact to start date.

Job Description

Be Part Of A Dynamic Team

Join a global manufacturing organization in the middle of a major Microsoft Dynamics 365 transformation spanning multiple business units and locations. The organization has already begun deploying D365 across its operations and is now progressing through a large U.S. rollout involving seven locations, followed by additional international and acquisition-driven deployments.

The ERP team brings extensive business and operational knowledge and is continuing to move away from heavily customized legacy processes toward a more standardized D365 environment. This role will add stronger functional ERP expertise to the team, with a particular focus on Sales, Customer Service, order management, pricing, and related commercial processes.

What's In Store For You

• Join a large-scale D365 implementation during the transition from build into validation, UAT, cutover, and hypercare.
  
• Support the Sales and Customer Service functional workstream within D365 Finance & Supply Chain Management.
  
• Work closely with business stakeholders, internal ERP leadership, technical teams, and the external implementation partner.
  
• Help improve how the organization uses standard D365 functionality and reduce unnecessary customization.
  
• Gain exposure to future ERP rollouts supporting international operations and newly acquired businesses.
  

Work in one of the following locations:

• Clemmons, NC
  
• Phoenix, AZ
  

How You Will Make An Impact

• Support the Sales and Customer Service workstream within Microsoft Dynamics 365 Finance & Supply Chain Management.
  
• Serve as a functional link between business users, ERP leadership, technical resources, and the implementation partner.
  
• Configure and support D365 functionality related to Sales & Marketing, order processing, quoting, pricing, customer management, and related workflows.
  
• Help translate business requirements into practical D365 solutions.
  
• Recommend standard D365 capabilities before pursuing unnecessary customization.
  
• Support complex pricing structures, including layered discounts, customer-specific pricing, and seasonal purchasing programs.
  
• Participate in conference room pilots, solution validation, defect remediation, UAT, cutover, and post-go-live hypercare.
  
• Assist with business process refinement and help users adopt new D365 processes.
  
• Support integrations with surrounding applications such as Salesforce, Magento/eCommerce, EDI platforms, and other enterprise systems.
  
• Stay current with Microsoft D365 functionality and identify opportunities to improve processes using native platform capabilities.
  
• Help build stronger internal D365 knowledge as the organization gradually reduces reliance on outside consultants.
  
• Support future ERP deployments and onboarding of newly acquired businesses.
  

Requirements

Do You Bring Proven Success Supporting D365 Sales and Order Management?

• 7+ years of ERP functional, Business Analyst, or Functional Consultant experience, including meaningful hands-on Microsoft Dynamics 365 Finance & Operations / Finance & Supply Chain Management experience.
  
• Strong recent experience with D365 Sales & Marketing, Sales Order Management, Customer Service business processes, or related Order-to-Cash functionality.
  
• Hands-on experience supporting quoting, order processing, customer setup, pricing, discounts, or related commercial workflows within D365.
  
• Experience with complex pricing environments is strongly preferred, including layered discounts, customer-specific pricing, promotions, or similar pricing structures.
  
• Experience with Pricing Management, Unified Pricing Management, Rebate Management, or comparable D365 functionality is highly desirable.
  
• Ability to configure D365 functionality directly rather than working only in requirements gathering or project coordination.
  
• Strong understanding of fit-gap analysis and the ability to recommend standard D365 functionality where appropriate.
  
• Experience supporting D365 implementations through testing, UAT, deployment, cutover, and hypercare.
  
• Ability to work with business users to understand current processes, identify gaps, and recommend practical ERP solutions.
  
• Strong communication skills and confidence working across business and technical teams.
  
• Experience supporting integrations with Salesforce, eCommerce platforms, EDI solutions, or similar enterprise applications is helpful.
  
• Experience with Microsoft Power Platform is preferred.
  
• Microsoft Dynamics 365 certifications are preferred.
  
• Manufacturing experience is helpful but not required.
  
• Ability to travel periodically for major deployment activities.