Dynamics 365 CRM Developer

Apex Systems; Austin, Northern (TX, KY); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

HSA

Employee Assistance Program

Discount program

Continuing education / certifications

Job summary

Everforth Apex is seeking an experienced Dynamics 365 CRM Developer in Austin, TX with partial remote options. You will design, develop, and maintain CRM solutions in an Agile setting, collaborating with stakeholders, analysts, developers, and QA teams to deliver scalable CRM capabilities.

The role emphasizes customizations, integrations (SOAP/REST), workflows, and Power BI reporting, with production support and ongoing maintenance as part of duties.

Qualifications

• Experience with Microsoft Dynamics 365 v9 (On-Premises or Online), preferably Customer Service/Service Module.
• Proficiency with C#, .NET Framework, JavaScript, jQuery and Visual Studio.
• Experience building SOAP and RESTful web services and with URS in Dynamics 365 Online.
• Strong ability to design, develop, test and deploy Dynamics 365 customizations and plugins.
• Experience creating Power BI reports and dashboards for CRM analytics.

Responsibilities

• Participate in Agile ceremonies, planning, daily scrums, and backlog refinement.
• Collaborate with stakeholders to design and implement Dynamics 365 solutions.
• Provide status updates to project stakeholders and Scrum teams.
• Design, develop, test, and deploy Dynamics 365 customizations and plugins.
• Develop integrations between Dynamics 365 and external systems using SOAP/REST.
• Create workflows and automate processes within Dynamics 365.
• Troubleshoot issues across production and non-production environments.
• Support enhancements, upgrades, and ongoing maintenance.
• Develop Power BI reports and dashboards for CRM analytics.

Skills

Dynamics 365

C#

REST/SOAP

Power BI

JavaScript

Tools

Visual Studio

SQL/Database

Dynamics SDK

Job description

Location: Austin, Texas (Partial Remote)

Role Overview

We are seeking an experienced Dynamics 365 CRM Developer to support the design, development, enhancement, and maintenance of Microsoft Dynamics 365 solutions. The ideal candidate will work closely with business stakeholders, business analysts, developers, and QA teams in an Agile environment to deliver scalable and high-quality CRM solutions. This role requires technical expertise in Dynamics 365, custom development, integrations, reporting, and production support.

Key Responsibilities

• Participate in Agile ceremonies including backlog grooming, sprint planning, daily scrums, retrospectives, and requirement gathering sessions.
• Collaborate with business analysts, developers, architects, and QA teams to design and implement Dynamics 365 solutions that meet business requirements.
• Provide regular status updates to project stakeholders and Scrum teams.
• Analyze technical requirements and communicate technical considerations, solution options, risks, and dependencies.
• Design, develop, test, and deploy customizations within Microsoft Dynamics 365.
• Develop and maintain integrations between Dynamics 365 and external systems using SOAP and RESTful web services.
• Create and support custom workflows, business processes, CRM actions, plugins, and workflow activities.
• Troubleshoot and resolve technical issues across production and non-production environments.
• Support system enhancements, upgrades, and ongoing maintenance activities.
• Develop reports, dashboards, and analytical solutions utilizing Power BI.

Required Qualifications

• Experience developing and supporting Microsoft Dynamics 365 v9 (On-Premises and/or Online), preferably within the Customer Service/Service Module.
• Knowledge of Microsoft Dynamics 365 .NET SDK.
• Proficiency in C#, .NET Framework, JavaScript, jQuery, AJAX, HTML, XML, and Visual Studio.
• Experience creating and consuming SOAP and RESTful web services.
• Experience with Universal Resource Scheduling (URS) within Dynamics 365 Online Service Module.
• Experience developing complex CRM workflows, business rules, and custom actions.
• Experience creating custom C# .NET plugins and workflow activities.
• Experience with relational databases and SQL development.
• Experience with Power BI, including Paginated Reports, DAX, and Power Query (M Query).
• Experience troubleshooting and supporting enterprise applications in production environments.
• Experience working within Agile/Scrum development methodologies.

Preferred Qualifications

• Experience with Power Platform components including Power Automate and Power Apps.
• Experience with Azure services and cloud-based integrations.
• Knowledge of source control and DevOps practices.
• Microsoft Dynamics 365 or Power Platform certifications.

Company Overview

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe.

When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• A corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Equal Opportunity Employment

Everforth Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.