Dynamic Wireless Sales Pro & Customer Advocate

Cricket Wireless Authorized Dealer; Fort Worth (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Talk4less Wireless is an authorized Cricket Wireless Dealer seeking ambitious and coachable sales representatives who prioritize customer service and retention. The role focuses on greeting customers, learning current promos, and performing administrative tasks while maintaining store standards.

Ideal candidates have a high school diploma or GED and at least one year in retail or customer service. Wireless sales experience is a plus, but not required.

Qualifications

• High school diploma/GED or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for moving further into store management/ownership.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment.
• Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards.
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment.
• Deliver outstanding service striving to retain and gain customers.
• Participate in outside sales events or promotions.
• Work flexible hours, weekends and holidays at various locations.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Education

High school diploma/GED

Tools

POS systems

Cash handling

Word processing

Spreadsheets

Troubleshooting

Job description

Talk4less Wireless is an authorized Cricket Wireless Dealer seeking ambitious and coachable sales representatives who prioritize customer service and retention. The role focuses on greeting customers, learning current promos, and performing administrative tasks while maintaining store standards.

Ideal candidates have a high school diploma or GED and at least one year in retail or customer service. Wireless sales experience is a plus, but not required.