Dynamic Usher & Ticket Scanner for Live Events

Barclays Center; New York (NY); On-site; USD 21,412 - 30,495; Part time

Job summary

Barclays Center in Brooklyn, NY is seeking an Usher/Ticket Taker to warmly greet guests, scan tickets, provide directions, and assist attendees in locating their seats during events at the arena. As a part-time, non-exempt role, you must be at least 18 years old with a year of customer service experience, a neat, professional appearance, and reliable transportation to shifts.

Expect a dynamic, fast-paced environment with a strong emphasis on guest satisfaction, teamwork, safety, and positive

Qualifications

• Genuine passion for service and guest satisfaction.
• Strong teamwork abilities and collaboration with colleagues.
• Effective communication with guests and staff.
• Guest-centric approach and proactive problem-solving.
• Meticulous attention to detail in service delivery.

Responsibilities

• Greet guests as they enter Barclays Center with a smile.
• Scan tickets and ensure guests have valid credentials.
• Provide directions and assist guests in locating seats.
• Maintain a fun, friendly, and safe environment in assigned sections.
• Respond to guest questions, complaints, and information requests.

Skills

Customer service

Teamwork

Communication

Guest focus

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Barclays Center in Brooklyn, NY is seeking an Usher/Ticket Taker to warmly greet guests, scan tickets, provide directions, and assist attendees in locating their seats during events at the arena. As a part-time, non-exempt role, you must be at least 18 years old with a year of customer service experience, a neat, professional appearance, and reliable transportation to shifts.

Expect a dynamic, fast-paced environment with a strong emphasis on guest satisfaction, teamwork, safety, and positive