Dynamic Shift Leader & Operations Manager

McDonalds; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick &—)

Short Term & Long Term Disability

Training & Development

Employee Meals

Competitive salary and performance/in-

Flexible working arrangements

Comprehensive training and career<

Employee discounts and recognition pro

Opportunities for advancement

Job summary

McDonald’s is seeking a motivated Shift Running Manager to lead our restaurant team and deliver exceptional customer experiences. This role requires strong leadership, hands-on supervision, and a commitment to high standards of service.

The position offers a full-time schedule with hourly pay. Ideal candidates will thrive in a fast-paced environment, enjoy leading people, and be passionate about customer service.

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• Strong leadership and communication skills.
• Ability to work under pressure in a busy environment.
• Excellent organizational and problem-solving abilities.
• Flexible availability, including evenings, weekends, and public holidays.
• Commitment to delivering outstanding customer service.

Responsibilities

• Lead and manage restaurant operations during assigned shifts.
• Ensure excellent customer service and resolve customer concerns professionally.
• Motivate, coach, and support crew members to achieve performance goals.
• Monitor food quality, cleanliness, and safety standards.
• Manage staffing levels and delegate tasks effectively.
• Handle cash management and daily operational procedures.
• Ensure compliance with company policies and health & safety regulations.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

Pressure handling

Job description

McDonald’s is seeking a motivated Shift Running Manager to lead our restaurant team and deliver exceptional customer experiences. This role requires strong leadership, hands-on supervision, and a commitment to high standards of service.

The position offers a full-time schedule with hourly pay. Ideal candidates will thrive in a fast-paced environment, enjoy leading people, and be passionate about customer service.