Dynamic Service Operations Coordinator (SAP/Docs)

Ultimate Staffing; Milpitas (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly pay

Dynamic team environment

Exposure to service operations

Job summary

Ultimate Staffing Services in Milpitas, CA is seeking a detail-oriented Service Coordinator to support service operations for our client. This role ensures high customer satisfaction and smooth administrative and logistical processes.

The successful candidate will create and maintain service records, post items in SAP, assist with invoicing and quotations, and generate weekly and monthly reports. Monday–Friday, 1st shift, competitive hourly pay of $24–$26.

Qualifications

• High School diploma or equivalent required.
• 2–4 years of administrative experience in a service or operations environment.
• Familiarity with SAP and document management systems preferred.

Responsibilities

• Create, maintain, and close service and complaint records in Virje.
• Prepare and file documentation for service and complaint records.
• Decontaminate incoming service devices and assist with shipping.
• Post incoming service items in SAP.
• Assist with costing, invoicing, and preparing quotations.
• Provide quotes and monthly summary reports to customers.
• Prepare and mail customer document packages as needed.
• Generate weekly service turnaround and packaging material demand reports.
• Provide semi-annual revenue/repair reports for management review.
• Support the Device History Record (DHR) scanning process.
• Perform various clerical duties as needed.

Skills

Detail-oriented

Proactive

Customer service

Education

High School diploma or equivalent

Tools

SAP

Document management systems

Job description

Ultimate Staffing Services in Milpitas, CA is seeking a detail-oriented Service Coordinator to support service operations for our client. This role ensures high customer satisfaction and smooth administrative and logistical processes.

The successful candidate will create and maintain service records, post items in SAP, assist with invoicing and quotations, and generate weekly and monthly reports. Monday–Friday, 1st shift, competitive hourly pay of $24–$26.