Dynamic Server for a Fun, Fast-Paced Restaurant

CONCEPT ENTERTAINMENT GROUP, LTD.; Scottsdale (AZ); On-site; USD 24,000 - 42,000; Full time

Job summary

Concept Entertainment Group is seeking an experienced Server to work at Thirsty Lion in Scottsdale, AZ. You will greet guests, explain menus, take orders, and deliver food with friendly, professional service.

A passion for guest satisfaction and teamwork is essential to thrive in a fast-paced environment. Responsibilities include following training steps, maintaining accurate POS entries, and handling cash and discounts per policy.

Qualifications

• Must obtain valid food service permit and liquor service permit.
• Must consistently arrive on time and maintain professional appearance.
• Must follow all company policies and procedures.
• Excellent guest service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Obtain and maintain a valid food service permit.
• Obtain a valid alcohol service permit and comply with liquor laws.
• Arrive on time and be prepared to take on shift responsibilities.
• Maintain good grooming and wear proper uniform.
• Prepare your section before shift starts to ensure readiness.
• Know all menus, specials, soups, seasonal beers and drinks before greeting guests.
• Follow all steps of service for each table per training manual.
• Enter all food and beverage orders into the POS accurately with minimal errors.
• Demonstrate teamwork and help other staff to ensure guest satisfaction.
• Follow company policies for cash, credit card, and gift card transactions.
• Follow policies for discounts, promos and employee meals.
• Perform basic mathematics correctly.
• Engage guests, coworkers and managers with a positive, professional attitude.
• Ensure guests are cared for from entry to departure.
• Know company concepts, products, services, promotions, and events.
• Follow management directions and assist with side work and cleaning as needed.
• Follow liquor laws and company policies for serving alcohol.
• Attend ongoing trainings for food, bar, or service as scheduled.
• Comply with employee handbook and training manuals.
• Minimize china/glass breakage.

Skills

Food service permit

Alcohol permit

Customer service

Teamwork

Cash handling

Basic math

POS entry

Service steps

Product knowledge

Attention to detail

Policy compliance

Time management

Job description

Concept Entertainment Group is seeking an experienced Server to work at Thirsty Lion in Scottsdale, AZ. You will greet guests, explain menus, take orders, and deliver food with friendly, professional service.

A passion for guest satisfaction and teamwork is essential to thrive in a fast-paced environment. Responsibilities include following training steps, maintaining accurate POS entries, and handling cash and discounts per policy.