Dynamic Sales Support Coordinator

A to Z Media; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A to Z Media in New York City is seeking a Sales Support Coordinator to bolster our sales team and strengthen customer relationships.

You will learn our sales processes, prepare orders, enter data in our software, and guide clients through quotes and orders. The role suits a proactive, people‑oriented professional who thrives in a fast‑paced environment and loves being a true partner to customers.

Qualifications

• Strong time management and organizational skills.
• Ability to multi-task effectively in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Maintains a positive attitude in challenging situations.
• Maintains accurate and detailed records.
• Ability to lead and motivate colleagues and cross-functional teams.
• Demonstrates keen listening skills to capture sales orders.

Responsibilities

• Learn and demonstrate a clear understanding of our Company's sales processes.
• Prepare and write sales orders for new and established accounts.
• Enter complete and accurate information into custom software.
• Lead customers through quotation or order entry, providing clear information on our products and services - whether online or in person.
• Respond to internal and external inquiries in a timely manner.
• Solicit quotes for custom products.
• Secure color / stock samples for potential projects; Follow up on CAD and print samples as needed.
• Follow up with Sales / Clients as needed.
• Spreadsheets - organizing or combining price grids for incoming projects.
• Creating pricing comps to present various options.
• Utilize price grids to ensure accurate quoting.
• Communicate information within and across departments efficiently and effectively.
• Conduct vendor research.
• Provide training to colleagues and coverage during vacations.
• Additional duties as assigned.

Skills

Time management

Multi-tasking

Communication skills

Positive attitude

Record-keeping

Lead and motivate others

Active listening

Job description

A to Z Media in New York City is seeking a Sales Support Coordinator to bolster our sales team and strengthen customer relationships.

You will learn our sales processes, prepare orders, enter data in our software, and guide clients through quotes and orders. The role suits a proactive, people‑oriented professional who thrives in a fast‑paced environment and loves being a true partner to customers.