Dynamic Sales Associate — Elevate Customer Experience & Sales

Hibbett; Biloxi (MS); On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett Sports in Indianola, MS is seeking a Sales Associate to deliver exceptional customer service, promote merchandise, and support store operations. You will assist customers, learn the product categories, and help drive sales in a fast-paced retail setting.

The role requires friendly communication, initiative, and attention to detail to ensure a welcoming shopping experience and the achievement of daily sales goals. This position is on-site and reports to the Store Manager.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual.
• Assist in the daily operations of the store, including completing work lists, clean-up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, following guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operational problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy of internal control procedures.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Initiative

Attention to detail

Team player

Job description

Hibbett Sports in Indianola, MS is seeking a Sales Associate to deliver exceptional customer service, promote merchandise, and support store operations. You will assist customers, learn the product categories, and help drive sales in a fast-paced retail setting.

The role requires friendly communication, initiative, and attention to detail to ensure a welcoming shopping experience and the achievement of daily sales goals. This position is on-site and reports to the Store Manager.