Dynamic Sales Associate — Customer-First & Merchandising

KIRKLAND; Jackson (TN); On-site; USD 23,000 - 29,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate in Jackson, TN to deliver exceptional customer service and support store operations. You will engage customers, promote loyalty programs, and help maintain inventory and merchandising standards.

The role requires energic teamwork, strong communication, and the ability to work weekends or evenings. You will assist with stocking, cashiering and floor sets while upholding Kirkland’s Home values.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Effective written and verbal communication to customers.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Flexible schedule to meet business needs.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve/stock products.
• Must frequently move merchandise and stock to support floor needs.
• Must stand and move around the store for prolonged periods.
• Must frequently communicate with customers in person, electronically, and telephonically.
• Must move merchandise 50 pounds or more.
• Must operate a Point of Sale system.

Responsibilities

• Supports Customer Service in-store and online shopping experiences.
• Engages with customers, modeling selling behaviors.
• Greets customers with enthusiasm and a positive attitude.
• Reads cues and responds appropriately to customer needs.
• Educates customers on loyalty programs, promotions and merchandise.
• Supports Kirkland’s Home branding with professional conduct.
• Aims to achieve or exceed program goals.
• Assists in receiving merchandise safely and timely.
• Keeps sales floor and stockroom organized and efficient.
• Ensures pricing, presentation and inventory accuracy.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• May perform other duties as necessary.

Skills

Customer service

Sales

Communication

Teamwork

Time management

POS operation

Stock replenishment

Job description

Kirkland’s Home is seeking a Sales Associate in Jackson, TN to deliver exceptional customer service and support store operations. You will engage customers, promote loyalty programs, and help maintain inventory and merchandising standards.

The role requires energic teamwork, strong communication, and the ability to work weekends or evenings. You will assist with stocking, cashiering and floor sets while upholding Kirkland’s Home values.