Dynamic Sales Associate: Customer Experience Pro

KIRKLAND; Valparaiso (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland’s Home in Valparaiso, IN, seeks a Sales Associate to deliver an exceptional shopping experience using our customer service model and collaborate with the management team on operations and merchandising.

You will drive sales by selling, cashiering, replenishing, and maintaining floorsets, while greeting customers, building baskets through loyalty programs, and upholding our brand standards.

Qualifications

• Energetic, people and results oriented.
• Ability to communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized salesfloor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Skills

Energetic & customer-focused

Effective communication

Flexible schedule

Team player

Multitasking

Job description

Kirkland’s Home in Valparaiso, IN, seeks a Sales Associate to deliver an exceptional shopping experience using our customer service model and collaborate with the management team on operations and merchandising.

You will drive sales by selling, cashiering, replenishing, and maintaining floorsets, while greeting customers, building baskets through loyalty programs, and upholding our brand standards.