Dynamic Retail Sales Associate — Growth & Perks

Floor & Decor; Pleasant Hill (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement

401k with company match

Stock purchase plan

Referral bonus

Job summary

Floor & Decor in Pleasant Hill, CA is seeking Sales Associates to provide friendly, accurate service, help customers find products, and keep the sales floor clean, stocked, and safe.

This role offers both full-time and part-time positions with a dynamic retail environment, opportunities for growth, and benefits as described in store policies.

Responsibilities include assisting customers, processing at checkout, maintaining inventory, and collaborating with management to achieve sales goals.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs. Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly attitude

Entrepreneurial spirit

Honest and reliable

Communication skills

Job description

Floor & Decor in Pleasant Hill, CA is seeking Sales Associates to provide friendly, accurate service, help customers find products, and keep the sales floor clean, stocked, and safe.

This role offers both full-time and part-time positions with a dynamic retail environment, opportunities for growth, and benefits as described in store policies.

Responsibilities include assisting customers, processing at checkout, maintaining inventory, and collaborating with management to achieve sales goals.