Dynamic Retail Sales Associate — Customer Experience

KIRKLAND; Tulsa (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland’s Home in Tulsa, OK is seeking a Sales Associate to provide an exceptional shopping experience aligned with our customer service model. You will assist with operations, merchandising, and a range of duties under management direction to support sales growth.

Role emphasizes greeting customers, educating on loyalty programs, promotions, and maintaining floor presentation. Weekend/holiday availability and a team-oriented attitude are essential for success.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Strong written and verbal communication skills.
• Ability to work weekends, holidays and evenings.
• Read and interpret company directives, handbook and manuals.
• Flexible schedule to meet store needs.
• Work independently and as part of a team.
• Able to climb ladders to stock shelves and hang banners.
• Stand and move for prolonged periods to assist customers.

Responsibilities

• Supports and values Customer Service in both in-store and online experiences.
• Engages with customers showing strong selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise to build baskets.
• Upholds Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Supports accurate receipt of merchandise and maintains stockroom organization.
• Maintains merchandise presentation, pricing and inventory accuracy.
• May perform other duties as necessary.

Skills

People skills

Communication

Weekend availability

Team player

Customer service

Job description

Kirkland’s Home in Tulsa, OK is seeking a Sales Associate to provide an exceptional shopping experience aligned with our customer service model. You will assist with operations, merchandising, and a range of duties under management direction to support sales growth.

Role emphasizes greeting customers, educating on loyalty programs, promotions, and maintaining floor presentation. Weekend/holiday availability and a team-oriented attitude are essential for success.