Dynamic Retail Sales Associate — Customer Experience

JD Sports NA; Knoxville (TN); On-site; USD 11,021,000 - 13,776,000; Full time

Job summary

JD Sports NA in Knoxville, TN is seeking a Sales Associate to deliver exceptional customer service and drive merchandise sales. You will become knowledgeable about product areas, promote promotions, and represent the brand in a dynamic retail setting.

The role emphasizes friendly service, accuracy, and teamwork, with opportunities to participate in store operations during peak periods. A passion for sportswear and customer interaction is essential.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service to store guests.
• Promote and sell store services and merchandise.
• Set and strive toward sales goals; track progress.
• Follow company policies and procedures in all actions.
• Assist with daily store operations including shipments and maintenance.
• Present merchandise to drive sales and awareness of promotions.
• Identify needs and communicate issues to management.
• Participate in staff meetings and trainings.
• Protect store assets and ensure accurate cash handling.

Skills

Customer service

Interpersonal skills

Communication

Team player

Job description

JD Sports NA in Knoxville, TN is seeking a Sales Associate to deliver exceptional customer service and drive merchandise sales. You will become knowledgeable about product areas, promote promotions, and represent the brand in a dynamic retail setting.

The role emphasizes friendly service, accuracy, and teamwork, with opportunities to participate in store operations during peak periods. A passion for sportswear and customer interaction is essential.