Dynamic Sales Associate — Customer Experience

JD Sports NA; Los Angeles (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

JD Sports NA in Los Angeles, CA is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across product areas, promote sales and promotions, and be an ambassador of the brand to create a memorable shopper experience.

The role emphasizes promoting merchandise, hitting sales targets, and upholding store policies while assisting in daily operations and shipments.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in manuals.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods from the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

Skills

Excellent interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Team player

Attention to detail

Job description

JD Sports NA in Los Angeles, CA is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across product areas, promote sales and promotions, and be an ambassador of the brand to create a memorable shopper experience.

The role emphasizes promoting merchandise, hitting sales targets, and upholding store policies while assisting in daily operations and shipments.