Dynamic Retail Banking Branch Manager

Socket.dev; Defiance (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Stock Ownership Plan (with company)

Paid Time Off including holidays

Tuition Reimbursement

Job summary

The Union Bank Company in Defiance, OH is seeking a Retail Banking Branch Manager to lead a branch with loans and deposits, under the Market Leader. You will drive sales, service, and operations while coaching staff to achieve monthly goals.

The role emphasizes relationship deepening with retail and commercial clients, and requires a strong focus on compliance, security, and people management. This is a full-time, on-site position in Defiance.

Qualifications

• Minimum 4 years of Retail Banking or financial services experience with heavy emphasis on consumer and business development.
• Bachelor's degree in business-related major or equivalent of 3 years of successful sales management experience, preferably in financial services.
• High school diploma or GED required.

Responsibilities

• Coaching team members to improve performance and meet goals.
• Know your numbers and publish goals and results.
• Know how to conduct quality conversations utilizing the Service Excellence Process and regularly coach your team to do the same.
• Equip team members with the skills and tools necessary to succeed and hold the team accountable for making goals.
• Conduct team huddles at least weekly.
• Ensure that all marketing signage and material is effectively placed in the branch.
• Must be a “sales champion” for the company.
• Must be motivated to work with clients and prospects, both retail and commercial, to deepen existing relationships and generate new business.
• Proactively schedules appointments each week and manages pipeline to ensure goals are being consistently met each month for the branch.
• Opens and closes the office, maintains, and stays abreast of security policies and procedures.
• Supervises vault operations and procedures.
• Maintains knowledge of office policies and procedures with respect to approving checks and overrides.
• Manages client problems and complaints, counsels clients with special needs or requests.
• Generates consumer loan applications and solicits business for new consumer loans.
• Manage Tellers, Head Tellers, Assistant Managers, and Personal Bankers.
• Provides input on the hiring and review process.
• Ensures that scheduling is appropriate to meet client traffic volumes.
• Conducts periodic operational training that covers security, regulatory compliance, and other procedural issues, as necessary.
• Be able to run a teller window and process basic client transactions as a backup when necessary.
• Open new accounts on BPM.

Skills

Coaching

Goal setting

Customer relationships

Sales leadership

Team management

Education

Bachelor's degree in business-related field

High school diploma or GED

Tools

PC proficiency

Job description

The Union Bank Company in Defiance, OH is seeking a Retail Banking Branch Manager to lead a branch with loans and deposits, under the Market Leader. You will drive sales, service, and operations while coaching staff to achieve monthly goals.

The role emphasizes relationship deepening with retail and commercial clients, and requires a strong focus on compliance, security, and people management. This is a full-time, on-site position in Defiance.