Banking Center Manager - Defiance, OH

WesBanco Bank, Inc.; Defiance (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

WesBanco Bank, Inc. in Defiance, OH is seeking a Branch Manager to lead a full-service banking center, drive sales and service, and coach staff to deliver exceptional customer experiences.

This on-site role requires strong leadership, relationship building, and a commitment to operational excellence. You will engage with customers in person, manage operations, ensure compliance, and collaborate with business partners to grow relationships and profitability through proactive outreach and

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred in Business Administration, Finance, Accounting or related field.
• Minimum of 3 years of supervisor or leadership experience required.
• Minimum of 3 years of cash handling, sales or customer service experience required.
• Minimum of 1 year of banking experience required.

Responsibilities

• Lead and manages a full-service banking center to meet sales, service, and profitability goals.
• Develop relationships through proactive outreach and community involvement.
• Oversee branch operations, compliance, coaching, and staff development.
• Conduct outside sales efforts directed at prospecting business and retail customers.
• Collaborate with business partners to serve existing and prospective customers.

Skills

Leadership experience

Customer service

Sales experience

Banking experience

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

POS systems

CRM software

Job description

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Defiance, OH.

Market

Defiance

40

Requirements

High School Diploma or General Education Degree (GED) required.

Bachelor's Degree in Business Administration, Finance, Accounting or related field preferred.

Minimum of 3 years of supervisor or leadership experience required.

Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.

Minimum of 1 year of banking experience required.

Job Description

Summary

Drive employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for leading the relationship building efforts, efficient operations of a full service banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. Directs the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer's location. Work closely with business partners to service existing and prospective customers. Expected to spend significant time conducting outside sales efforts directed at prospecting business and retail customers, and centers of influence and to participate in community service opportunities in the market. This person may be assigned to more than one office.

Leads a full-service banking center by driving sales, service, employee engagement, and operational excellence while fostering a positive and high-performing work environment. Builds and strengthens customer relationships through proactive outreach, community involvement, and collaboration with business partners to grow and retain business. Oversees branch operations, compliance, talent acquisition, coaching, and staff development to achieve service, sales, and operational objectives.

Essential Functions

Business development (inside and outside)

Community service

Operational oversight

Essential Duties and Responsibilities

Personally models the standards of the Bank's Mission, Vision, and Pledge.

Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client.

Lead and manages by consistently meeting and exceeding banking center sales goal for loans, deposits, partner referrals and profitability.

Contributes to individual and team goals by promoting the sales culture within the banking center.

Responsible for demonstrating strong ability to sell and successfully promotes the Bank's products and services.

Ensures the staff receives proper management, coaching and training to demonstrate abilities to sell and successfully promotes products in order to reach individual and team sales goals.

Communicates to