Dynamic Receptionist & Client Experience Leader

Leisha Willis Insurance and Financial Services Inc.; Los Angeles (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Leisha Willis Insurance and Financial Services Inc. is seeking a friendly Receptionist to join our team in Los Angeles. You will greet clients, handle calls, manage appointments, and assist in gathering information for insurance options while maintaining accurate customer records.

The role emphasizes strong customer service, reliable communication, and the ability to multitask in a fast-paced office environment. A welcoming demeanor and willingness to learn will help you grow with our agency.

Qualifications

• Experience in receptionist or customer service roles.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to the right team member.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Leisha Willis Insurance and Financial Services Inc. is seeking a friendly Receptionist to join our team in Los Angeles. You will greet clients, handle calls, manage appointments, and assist in gathering information for insurance options while maintaining accurate customer records.

The role emphasizes strong customer service, reliable communication, and the ability to multitask in a fast-paced office environment. A welcoming demeanor and willingness to learn will help you grow with our agency.